HR Block Complaints and Reviews

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HR Block
Main address: One H&R Block Way 64105 Kansas City MO
1-800-HRBLOCK (1-800-472-5625), , https://www.hrblock.com/customer_support/submit_a_question.jsp?optionSelected=none
  • 485+2 mobile complaints
  • $300K claimed losses
  • $613 average
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  • Jul 24
  • Tax services
  • Richmond, Victoria County
  • Tax Return
  • 6

What commenced over two weeks ago as an appointment for a simple tax return has become nothing less than a nightmare. Between: - emailing with no response for over a week, - being assigned a representative that could not speak English, - having this representative leave my appointment again and again to ask basic questions of other staff, - me having to advise H&R Block staff of my... Read more

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  • Jul 07
  • Tax services
  • Burnaby, British Columbia
  • Online Tax Programs
  • 9

Will never use H&R again. I submitted my taxes via their online system. My bf (who uses turbo tax), said the H&R system looked complicated and advised against me using it. I went ahead anyway. After submitting all my info, I input my Visa card info to pay the $10 fee, and it said confirm. I waited about 2 months, figuring the government was slow on replying and sending me info, but when I... Read more

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  • From mobile
  • HR Block
  • Jul 03
  • by anonymous
  • #506289

Still waiting on an emoty promise that emrald card will be file in 5 days..nithing yet..very unhappy with hrbock heads Add comment

  • Jun 29
  • Tax services
  • Lancaster, Pennsylvania
  • Incopetent Agent
  • 8

had an meeting with an agent(gary campbell) reguarding taking in my mother in law and her living with us.asking what I had to do to with IRS if she was living with me and my wife and I .If we wre were to charge monies as rent ,living expenses,care .the answer I got was I think,I think ,I think.I repeatedly said I don't want to her i think I want to hear legally what I had to do.he admitted he... Read more

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  • Jun 27
  • Tax services
  • Taxes Filing
  • 2

Takes them forever to file taxes - like we're talking months. It cost me over $1000.00 for everything. Next year I'm buying TurboTax for 1/10th of the price. Then because they were late I had to pay interest on my taxes, even though I gave them my taxes MONTHS prior to my due date. Shouldn't take 6 months to do your taxes, especially when you're paying that kind of money. Lesson learned. I urge... Read more

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  • From mobile
  • HR Block
  • Jun 16
  • by anonymous
  • #498400

After paying a fortune to have my taxes done they entered the wrong routing & bank information & I am still waiting on the investigation of where my refund is! I just received a bill for 87.00 from H & R cause they were to get some of it to pay off the charge. When you make a big mistake like this, you want money I still haven't seen Add comment

  • May 07
  • Software
  • Prescott, Ontario
  • Software
  • 8

Conversation started today Betty Bissonnette 8:08am Betty Bissonnette No PDF file to print from H&R Block Canada 8:33am H&R Block Canada Hello Betty. I'm very sorry nut the attachments do not work. Can you give us the details of what is happening? -Nyx Betty Bissonnette 10:08am Betty Bissonnette It has already been efiled and the other returns I have done have printed. This is what I get... Read more

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  • Apr 27
  • Tax services
  • Tax Program
  • 1
  • 19

The HRBLOCK online income tax program for 2013 has many errors which, as yet, they are unable to correct. I have income from only pensions and basic investments therefore my tax return should be simple. At the end of the inputting stage, the review indicated eight errors. After spending frustrating hours on the phone with HRBLOCK personnel, they managed to erase some of the errors by the... Read more

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  • Apr 15
  • Tax services
  • Portland, Maine
  • Tax Preparation Services
  • 23

This is the worst experience I have ever had with a business. I went to h&r block because I needed expert help. I did not get it, I had to tell the "expert" that she had prepared my taxes incorrectly and explain how to fix it. Now because ( my mistake) I paid them instead of just walking out. I have paid almost $400 to do my own taxes. When I called the local manager to complain I never heard... Read more

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  • Apr 07
  • Tax services
  • Efile Payments
  • 20

DO NOT USE HRBLOCK.COM. Mislead me to pay for NY state e-file when they are not even approved by the state for e-file. The software tells me to pay to e-file, but the e-file will never work. E-file attempt gets "unable to process" message immediately. Afterwards, the only option is to print and mail the return. Essentially a bait and switch from e-filing to printing and manually sending it.... Read more

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