HR Block Complaints and Reviews

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HR Block
Main address: One H&R Block Way 64105 Kansas City MO
1-800-HRBLOCK (1-800-472-5625), , https://www.hrblock.com/customer_support/submit_a_question.jsp?optionSelected=none
  • 489+2 mobile complaints
  • $300K claimed losses
  • $608 average
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  • Aug 19
  • Tax services
  • Valencia, California
  • Tax Preparation
  • 30

I've been trying to get a hold of a tax preparer on behalf of my client to clear up errors on the last two tax returns. After 10 days of phone calls and emails to the person I finally had to book an appointment with the so-called tax professional just to get what I needed! H&R Block as an organization sucks. They can't get a hold of their own employees! I filed a complaint and they told me it... Read more

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  • Aug 18
  • Tax services
  • State Income Tax
  • 13

On 7-19-14 I went to H.R.Bloxk office in Ann Arbor Michigan (phone 734-971-5o30_. To redo my State Income Tax (Michigan 2014) after the State Tax peopke told that I owe them $300.00 instead of my claim of $1,100. Ms. Darlene Hackworth Hall, cleared it up, finding that I had used 2013 Michigan Tax rules instead of 2014 rules, therefore I wasn't entitled to a refund. In the meantime she discovered... Read more

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  • Aug 14
  • Tax services
  • Queen Creek, Arizona
  • Training Program
  • 14

I interviewed with them for a receptionist position. Now I keep getting phone calls about my "expressed interest" in their $99 training program. All I did was express typical job interview interest. I did NOT request phone calls on this, nor an interest in signing up. I was POLITE. Now I can't get them off my back! Phone calls come every other day. I've asked them repeatedly to take me off the... Read more

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  • Aug 08
  • Credit Cards
  • Emerald Card
  • 12

emerald card is no good. It comes with lot of fees and it takes longer to get you money even though you did e-file. I was so disappointed. It took me 3 months to get my refund. You have to pay for the card, plus every time you withdraw money there is another fee. By the time you are finished, they get a good portion of your refund. A lot of information is not shared when you file your taxes.... Read more

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  • Jul 24
  • Tax services
  • Richmond, Victoria County
  • Tax Return
  • 42

What commenced over two weeks ago as an appointment for a simple tax return has become nothing less than a nightmare. Between: - emailing with no response for over a week, - being assigned a representative that could not speak English, - having this representative leave my appointment again and again to ask basic questions of other staff, - me having to advise H&R Block staff of my... Read more

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  • Jul 07
  • Tax services
  • Burnaby, British Columbia
  • Online Tax Programs
  • 31

Will never use H&R again. I submitted my taxes via their online system. My bf (who uses turbo tax), said the H&R system looked complicated and advised against me using it. I went ahead anyway. After submitting all my info, I input my Visa card info to pay the $10 fee, and it said confirm. I waited about 2 months, figuring the government was slow on replying and sending me info, but when I... Read more

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  • From mobile
  • HR Block
  • Jul 03
  • by anonymous
  • #506289

Still waiting on an emoty promise that emrald card will be file in 5 days..nithing yet..very unhappy with hrbock heads Add comment

  • Jun 29
  • Tax services
  • Lancaster, Pennsylvania
  • Incopetent Agent
  • 28

had an meeting with an agent(gary campbell) reguarding taking in my mother in law and her living with us.asking what I had to do to with IRS if she was living with me and my wife and I .If we wre were to charge monies as rent ,living expenses,care .the answer I got was I think,I think ,I think.I repeatedly said I don't want to her i think I want to hear legally what I had to do.he admitted he... Read more

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  • Jun 27
  • Tax services
  • Taxes Filing
  • 15

Takes them forever to file taxes - like we're talking months. It cost me over $1000.00 for everything. Next year I'm buying TurboTax for 1/10th of the price. Then because they were late I had to pay interest on my taxes, even though I gave them my taxes MONTHS prior to my due date. Shouldn't take 6 months to do your taxes, especially when you're paying that kind of money. Lesson learned. I urge... Read more

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  • From mobile
  • HR Block
  • Jun 16
  • by anonymous
  • #498400

After paying a fortune to have my taxes done they entered the wrong routing & bank information & I am still waiting on the investigation of where my refund is! I just received a bill for 87.00 from H & R cause they were to get some of it to pay off the charge. When you make a big mistake like this, you want money I still haven't seen Add comment

 
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