Contact HR Block Customer Service
HR Block Phone Numbers and Emails
Toll-Free Number:
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(800) 472-5625General Inquiries
Customer Service:
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(406) 837-4335Bigfork, Montana
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(617) 426-5064Boston, Massachusetts
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(214) 946-8444Dallas, Texas
HR Block Emails:
Contact Information
HR Block Website:
HR Block Help Center:
Corporate Office Address:
How Good is HR Block's Customer Service?
Summary of HR Block Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call HR Block?
Cards Question:
- “Emerald card problems”
- “To get a card sent to me”
- “Nèwd a card”
Request for Information Question:
- “Question about a past return I never received”
- “About my emerald card”
- “About my taxes”
Return/ Replace Question:
- “Missing return”
- “Error on past return”
- “No one returns calls and I received a coupon 2 day after my taxes were completed”
Payments and Charges Question:
- “Fee reimbursement”
- “Fraud”
- “About payment”
Refund Question:
- “I filed my taxes 3 years ago one year was late and that tax never got sent in and I paid for it I would like to get my money back I don't want to go through h&r block no more I just want my money back I'll pay for my taxes to keep telling me it was s”
- “Activities for my refund and customer service at Marlow heights in Maryland h&r block”
- “Refund was disallowed”
Account Question:
- “Can't access my account”
- “Login”
- “Why my account is frozen”
Shipping and Delivery Question:
- “2021 taxes filed IRS never received”
- “Paid for program and have not received the program and the code”
- “Because I can't get them to answer the phone and I had a lady on the phone and she must hung up on me!”
Employment Question:
- “W2”
- “1099 k”
- “Tax pro didnt do their job”
Product/ Service Question:
- “There has been a mistake on filing for my adavance loan and it has not been fixed by H&R block”
- “I could not access my account”
- “App wont work”
Staff Question:
- “Capain about service donor in 2023”
- “Speak to a manager”
- “Customer service: HR Block Representative goofed and trying to get answer from manager. Being ignored hung up and put on hold several times today. Need to speak with manager”
Activation/ Cancellation Question:
- “Refusing to do my taxes because I am homeless and after making an appointment carman the tax person call me back to cancel my appointment so I may want to have this issue resolve or I will take this to abc 15 news to let everyone know that he block w”
- “To cancel my lost and stolen card”
- “Activate card”
Website/ Application Question:
- “Lost application”
- “Cant track my stimulis by the website”
Other Question:
- “To make sure taxes went thru”
- “Your tax preparation team took money from me to file my 2022 taxes and I just found out from one of your locations she made a mistake”
- “Apointment”
About
HRB Digital, better known as H&R Block, is a large tax services provider. The company was founded in 1955. Its headquarters is based in Kansas City, Missouri, United States. H&R Block specializes in multi-unit management tax preparation. Available tax solutions include the following: Integrated Tax Filing, Tax Refund & Payment, Expat Tax Services, Mobile Tax Applications, Federal Tax Return, and many more. The company also provides a broad range of financial services. They are Refund Anticipation Check, Emerald Advance, Emerald Card, Money Management etc. There are more than 10000 company-owned and franchise-related locations across the United States and Puerto Rico, Canada, Australia, and India. H&R Block has tax offices in several US military bases.
HR Block is ranked 31 out of 200 in Taxes category
USA
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