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I went to H&R Block and got the Emerald Advance. When I began working I had my paycheck direct deposited onto the Emerald Card. When I got my first paycheck they mistook my paycheck for my tax refund and took half of my paycheck as an Emerald Advance payment. They also took my state taxes and they wouldn't tell us that they did until after 4 days of calling in between the Emerald card and the State Comptroller. In between my state taxes and my...
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1.6
#1014638
h&r block advertises one price. and charges another. the online free addition is basic. and while we received good service, anything extra is too high. so they advertise 50 for a filing fee but charged 375. ink isn't that expensive nor is paper. only took 35 min to do the taxes / simple. and these people don't make 100.00 an hr so what gives. and last year i had to send an amendment and the total cost was 1000. it would be cheaper to have a...
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h.kitchener

h.kitchener You have a computer. Buy the H&R Block tax software found in most stores and just do them yourself. The "deluxe" version should work for you. It costs something around $35.

#1013673
For close to 12 years we have used H&R Block to prepare our taxes, with great results. This year, 2017, we again went to H&R Block, requested our regular preparer, and had our taxes done. This year we did not receive our usual 'regular customer' care, were not offered any deductions that we have enjoyed in the past, instead of our returning customer discount, we got charged $163, and instead of the refund that we have received for many years,...
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offconsumerpissed

offconsumerpissed It sounds like you may have just went into a higher tax bracket, which is of no fault of H&R Block. Please don't confuse that as me promoting H&R Block, as I think the company...

2.6
I liked
  • Preparer
I didn't like
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#1012409

Hr Block Tax Preparation Review

#1012263
1.1
Price more than doubled from their quote. I will never use them again and would hope that anyone that thinks their tax preparer should be open and honest about fees should shy away H and R Block.
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Short Review for February 17, 2017

#1010057
1.0
I have my taxes done every year with h&r block but every year the price seems to be going up. I file only a 1040 ez and it cost me $389.00. Why i don't know. I emailed them for a reason no response from them. Its taking a month to get my refund which I still having gotten it yet. They are crooked people they just want your money. What can i do?
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Short Review for February 17, 2017

#1009841
1.0
Emerald advance took my entire pay check to pay a balance i owed after making payments that i had made arrangements for prior to...i will never deal with hr block ever again
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Hr Block Tax Refund Review

#1008431
1.3
Outrageous fee. We were charged $239.00 for our taxes. We made $18,000 last yr nothing complicated as all so that means we were charged $239 for 45mim. Who makes that much per hr. ***
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I am extremely disappointed as a first-time customer as this was one of the worst experiences I have ever had with my tax preparation. My main two concerns were how unorganized my experience at H&R Block was from start to finish and how cheated I felt in the end. • I scheduled the appointment online. A day later they called and said the selected time was unavailable and I needed to reschedule. This wasn’t a very big deal, but an extra hassle on...
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#1010810
Wow! I will not do my taxes here ever again! My daughter and her husband did their taxes and didn't have to pay a red cent up front for. My husband and I asked for the same thing and nope we don't do that here! So nope we don't do our taxes here anymore. I am smart enough to do my own taxes don't need people who are not as smart as me doing them. Especially when they have no clue what they are doing! Kinda funny
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offconsumerpissed

offconsumerpissed "I am smart enough to do my own taxes don't need people who are not as smart as me doing them."
Wow! They must have some uneducated people there! I must ask though: If you ...

Anonymous

Anonymous Use your 5th grade education!!!! You show them!

1.0
#1009989
My tax situation is pretty simple, I am single, have only one income, no mortgage, no dependents. I have started H&R Block online Free return program, and was given the option to Deluxe, then suggested that my situation was complicated and I needed to upgrade to Pro. These options showed if I chose them, my state file fee will be free. But actually, with other tax return programs, both Federal and State file can be free. (Also at the beginning,...
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Yolandi after I walked in and stood there for 10 minutes and after out loud in the place I said how extremely rude it was no one greeted me no one said take a seat we will be write with you do you have an appointment so effin rude only after I said something upset and embararresef as I was did she come to the front saying take a seat I'll be right with you she took the man with no appointment we parked at the same time and I am sitting here in...
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1.0
#1008941
my husband and i are senior citizens, he gets ss and i also get ss and a pemsion and i also work part time,why was she gonna charge me 200 dollars to do my taxes, we are only making 25,00 a year.She first told me i would be getting a thousand and some back from federal which right there told me something was not quite right,then she told me i owe 161.00 i am not complaining about that but she kept telling me that with good conscience she could...
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1.0
#1007245
My husband and I have always gone to ya'll, but after this last time we are looking somewhere else. I know different people own their store, never had a problem until now. We filed in LaGrange Tx. I told the girl that I wanted to go the cheapest way,we are living on ss so we have had to cut down on so much, I almost fell out of my chair when she said that would be $296. I did not want a rapid refund, but she said that is the cost to everyone,...
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offconsumerpissed

offconsumerpissed Do what people with common sense do and do them online. If you only have on tax document each (which is what you said,) then it would take about five minutes and it's free.

#1007024

Contact Hr Block

Headquarters Address:
H&R Block
One H&R Block Way
Kansas City, MO 64105
USA
Phone:
(800) 472-5625
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I was asked if I wanted my state refund loaded on my emerald card and I agreed but what they failed to disclose that they would take the refund for tax preparation if federal refund wasn't loaded first they took my state refund when I was told it would come out of the federal return. And trying to get that money back is no guarantee. I feel this is illegal and should be returned these funds immediately
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offconsumerpissed

offconsumerpissed If you are so low on money that you need a tax refund advance, how in the world would you actually get a tax refund? Our tax system is so broken.

1.0
#1007022