2126 B Hwy 71 S, Columbus, TX 78934, USA
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I've been a loyal customer for years. Three years ago they screwed up my tax return not once, but 3 times.

Last year and the year before their website let me make appointments, but their Columbus, TX. Office had no one in it. This year I set an appointment again and of course no one in the office. I call the La Grange office and she said they tried to contact me, I'm sorry, but five minutes before my appointment doesn't count.

I put on my way to contact information to reach me by text or email.

I'm done with H & R Block after this. Very poor customer service and efficiency.

Product or Service Mentioned: Hr Block Customer Care.

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from Nov 19.
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