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1.0
Details
I have paid for medical all year long and asked if the 1095A was needed when filing because I did not have it at the time I was going to file and this was the first year Ive had to file with that paper, I was told it was not needed and we proceeded to file, I filled my...
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1 comment
h.kitchener
#1666508

Next year start by purchasing the H&R Block tax software DVD for around $35 depending on how complicated your return is. Load it onto your computer and just follow directions.

Easy and simple. As for the 1095A I have never had to submit it to the IRS or anyone---they get a copy direct from your insurance company so they know you have insurance, etc. Sounds like you have a different problem with your return. IRS should send you, by mail, what is wrong with it so you can correct it.

They must have told you the reason for the refund/processing delay. IRS has a website where you can check on your refund yourself. Don't rely on H&R Block to do the contacting, etc.

Do it yourself either by checking the IRS website or, better yet, calling IRS and finding out what the problem is. Paying someone $300 to do an uncomplicated tax return is just wasting your money.

Review
#1502742 Review #1502742 is a subjective opinion of poster.

Hr Block in Colorado Springs, Colorado - Nothing up front

We weren't give an up front price or even told the name of the preparer. We had one W-2, SS, $34 interest from savings and a simple retirement fund. We were shocked to get charged $225. The preparer doesnt even do the wok anymore. It took 10 min. for her to type in the info and watch the computer do all the rest. Nothing up front about it until we had to go up front and fork out $225. Will Never go back !!!!
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Review
#1501863 Review #1501863 is a subjective opinion of poster.
1.0
Details
I was expecting a refund from a cancel transaction .. I never called the horrible customer service line regarding it because i had good faith that it will be returned. Moving forward i made other purchases with the emerald card. After my Tax retuns was almost. All the...
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Review
#1501071 Review #1501071 is a subjective opinion of poster.
1.0
Details

Update by user Mar 23

I HAVE TO SAY THIS ENTIRE ORDEAL HAS TRULY BEEN A NIGHT MARISH *** !!! And I WILL ADMIT I LOST IT THE LAST TIME I CALLED AND I USED VERY OFFENSIVE CUSS WORDS!!!! Mind you I DID NOT INSULT THE AGENT WITH THEM OR USE THEM TO DEGRADE DEMEAN OR BELITTLE THE AGENT I just...

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Review
#1498474 Review #1498474 is a subjective opinion of poster.
This is an issue with Emerald Advance, a partner with H&R Block. I have spent 5 days now dealing with their ignorant customer service team, who has laughed at my issue, spoke to me rudely, and even hung up on me after requesting to speak to a supervisor. My taxes came...
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5 comments
BestBirdsOfParadise222
#1677175

I’m having the same problem, can’t use this useless card. It’s been declined everywhere I have tried to use it.

I will never use H&R Block again. Every time I’ve tried to contact them about this I have been forwarded to a group of people with thick accents who are no help at all, they hang up on me, and my local Block office is closed. To say I’m angry is unsatisfying. I need that money.

Be warned, anyone out there. These people are not there to help.

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Review
#1497424 Review #1497424 is a subjective opinion of poster.
Reason of review
I want my money!
Loss
$350
Preferred solution
Full refund

Hr Block - I HATE H&R BLOCK

FILING TAXES ON THEIR SITE IS VERY CONFUSING AND YOU CAN'T GET NO ONE TO HELP YOU WITHOUT HAVING TO PAYING UP FRONT. FILING TAXES WAS SUPPOSED TO BE EASIER? THAT'S A LOAD OF *** I HAVE NEVER HAD THIS MUCH PROBLEMS WITH FILING MY TAXES AS I HAVE WITH H&R BLOCK. THE AMERICAN PEOPLE WAS PROMISED A SHORTER FORM FOR FILING TAXES? I WILL TAKE MY BUSINESS SOMEWHERE'S ELSE.
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Review
#1494122 Review #1494122 is a subjective opinion of poster.
Reason of review
Bad quality

Hr Block in Brockton, Massachusetts - Emerald Card

1.0
Details
IRS Deposited On 3 13 It Is Now 3 14 And Nothing On Card Never Had This Problem With DD With Banks
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Review
#1492616 Review #1492616 is a subjective opinion of poster.
Reason of review
Problems with payment

Hr Block in Akron, Ohio - Customers

whoever the ceo is has ruined your business with this emerald card and 398.00 to file is ridiculous
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Review
#1490295 Review #1490295 is a subjective opinion of poster.
Reason of review
Problems with payment
I had fraud of $2,600 and they basically are calling me a liar implying that I took my own money off of my card or had some body else do it. I filed a police report and that still didn't help and they closed my case and denied it. DON'T EVER USE THE EMERALD CARD!! it's...
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7 comments
Anonymous
#1661484

Someone tried to do the same to me! They tried charging a total of $1225 at some clothing store overseas.

Joke was on them though, since I only had 34 cents on my card.

I got a new card and everything. Well, turns out that, even though these jerks never got at my money H&R still denied my claim.

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Review
#1490247 Review #1490247 is a subjective opinion of poster.
Reason of review
Problems with payment
1.0
Details
Their customer service is in the Phillipines. PLEASE CANCEL YOUR CARDS NOW!!!!!!!!! I HAD A FRAUDULENT INCIDENT HAPPEN AND THEY DID NOTHING BUT SAY THEY CANT HELP... ALL MONEY GONE!!!! The lady could use proper English. I spoke with one rep to deactitave my card upon...
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3 comments
Anonymous
#1663634

Went to transfer money from my card to my bank checking account. Never got it!!!!!!!

called my bank they said theres no money pending and called HR block. They told me I it shows the money has been transferred and theres nothing they can do.

They a *** SCAM!!!!!!! 500 just gone

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Review
#1489262 Review #1489262 is a subjective opinion of poster.
Pros
  • Hr block emerald block needs to be removed and demolished
Reason of review
poor customer service