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1.0
Details
My estranged soon to be ex in which I have been living apart from mind u in hiding due to physical abuse intercepted my mail “stole out of mail box” got a second emerald card that i had declined at the time of filing with H & R block because I didnt need a personalized...
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Review
#1498474 Review #1498474 is a subjective opinion of poster.
This is an issue with Emerald Advance, a partner with H&R Block. I have spent 5 days now dealing with their ignorant customer service team, who has laughed at my issue, spoke to me rudely, and even hung up on me after requesting to speak to a supervisor. My taxes came...
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5 comments
BestBirdsOfParadise222
#1677175

I’m having the same problem, can’t use this useless card. It’s been declined everywhere I have tried to use it. I will never use H&R Block again. Every time I’ve tried to cont...

Review
#1497424 Review #1497424 is a subjective opinion of poster.
Reason of review
I want my money!
Loss
$350
Preferred solution
Full refund

Hr Block - I HATE H&R BLOCK

FILING TAXES ON THEIR SITE IS VERY CONFUSING AND YOU CAN'T GET NO ONE TO HELP YOU WITHOUT HAVING TO PAYING UP FRONT. FILING TAXES WAS SUPPOSED TO BE EASIER? THAT'S A LOAD OF *** I HAVE NEVER HAD THIS MUCH PROBLEMS WITH FILING MY TAXES AS I HAVE WITH H&R BLOCK. THE AMERICAN PEOPLE WAS PROMISED A SHORTER FORM FOR FILING TAXES? I WILL TAKE MY BUSINESS SOMEWHERE'S ELSE.
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Review
#1494122 Review #1494122 is a subjective opinion of poster.
Reason of review
Bad quality

Hr Block - Emerald Card

1.0
Details
IRS Deposited On 3 13 It Is Now 3 14 And Nothing On Card Never Had This Problem With DD With Banks
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Review
#1492616 Review #1492616 is a subjective opinion of poster.
Reason of review
Problems with payment

Hr Block - Customers

whoever the ceo is has ruined your business with this emerald card and 398.00 to file is ridiculous
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Review
#1490295 Review #1490295 is a subjective opinion of poster.
Reason of review
Problems with payment
I had fraud of $2,600 and they basically are calling me a liar implying that I took my own money off of my card or had some body else do it. I filed a police report and that still didn't help and they closed my case and denied it. DON'T EVER USE THE EMERALD CARD!! it's...
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7 comments
Anonymous
#1661484

Someone tried to do the same to me! They tried charging a total of $1225 at some clothing store overseas. Joke was on them though, since I only had 34 cents on my card. I got ...

Review
#1490247 Review #1490247 is a subjective opinion of poster.
Reason of review
Problems with payment
1.0
Details
Their customer service is in the Phillipines. PLEASE CANCEL YOUR CARDS NOW!!!!!!!!! I HAD A FRAUDULENT INCIDENT HAPPEN AND THEY DID NOTHING BUT SAY THEY CANT HELP... ALL MONEY GONE!!!! The lady could use proper English. I spoke with one rep to deactitave my card upon...
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3 comments
Anonymous
#1663634

Went to transfer money from my card to my bank checking account. Never got it!!!!!!! called my bank they said theres no money pending and called HR block. They told me I it sh...

Review
#1489262 Review #1489262 is a subjective opinion of poster.
Pros
  • Hr block emerald block needs to be removed and demolished
Reason of review
poor customer service
I have used H&R Block the past three years for federal income tax returns. In 2016 I provided all the necessary documents to complete the return. This was performed by a tax professional, not by me using the online tool. In 2017 I received a notice from the IRS that my...
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Review
#1488872 Review #1488872 is a subjective opinion of poster.
Reason of review
Poor customer service
The irs released my boyfriends taxes to my emerald card account on 2/27 called 2/28 and was told the money was there and to add him as an account holder so they could release the funds. We dis that. Still no money called again 3/1 money still there hes been verifies...
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Review
#1487769 Review #1487769 is a subjective opinion of poster.
Reason of review
Problems with payment
Im hearing that emerald keep telling their customers that they are going to receive there money keep giving different dates even spoke to Armando he straight up lied and gave a date to where the money was not released..call the fraud department or next the news...
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2 comments
Anonymous
#1657613

So true I been lied to since February 24th about my money I have transferred to my savings account. I’m waiting on them to contact me about an escalated investigation they hav...

Review
#1487177 Review #1487177 is a subjective opinion of poster.