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Hr Block - Bad service
I called for fixing my tax refund check few days ago and someone made appointment for me to see Mr. Mario Grandados on 7/21 at 13:00 @ 9407 research Blvd in Austin. By the time I went there, Mr.Mario told me that nobody told him he got appointment and told me I have to...
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1.0
#1310373
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Hi, I only reason, I filed my tax with H&R block as they confirmed me with 4400$ return and for that they charged me $400. The amount I received back is $580 less then they confirmed. When I asked them about it, there answer was pathetic. They said it is what it is we...
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h.kitchener
h.kitchener

If the return you filed with IRS was changed in any way, IRS would have sent you a letter explaining the changes. Did they? Take a look at your copy of the return. What does i...

1.3
#1306739
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Hr Block - Still waiting.......

We gave our files to an agent in March here it is July, and our return has not been filed. We have tried to communicate with our Senior Tax Advisor and receive very short messages and no real answers. The office is located at 1300 El Paseo, Ste B. Las Cruces, NM, Phone 575 527 4169. Today I emailed the office and a response that said maybe July 23, she will be in touch.
#1305464
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This company is full of individuals that do not care about your business or or personal finance and they DO NOT follow their own Code of Ethics as they should be. They give out personal private financial information to anyone that is willing to listen. They do not...
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Nazareth, Pennsylvania
#1301004
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Getting any information once you leave their office is both challenging and painful. The "tax specialist" in East Brunswick NJ first input my daughter's SS# wrong. The IRS rejected the form, and I had to wait a week until the same "Specialist" was working as no-one...
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1.2
#1297199
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I will NEVER use H&R Block online again! Back to TurboTax! I got a certified letter from WV State that I had not paid my taxes. I used the H&R Block product the same as I used to use TurboTax in the past... complete federal, import into state, and you are charged...
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GentleMammoth
GentleMammoth

UPDATE... despite telling me on the phone I was not due a refund I have suddenly received one minus the sales tax ironically enough.the email says:"Your request for a payment ...

1.0
I didn't like
  • Non user friendly web portal
  • Rude people in the escalation dept
  • Horrible customer service
#1290784
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I have filed my own taxes with HR Block for over 20 years with never a problem. This year when I got to the place where I choose how to get my refund, there is a promotion where if I choose to get my refund on an Emerald Cash Card, I can get an extra 100$. So, OK, that...
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1.5
#1281319
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I went to H&R Block at 5020 East Bay drive in Clearwater Fl. today and the experience was terrible. I've never had an issue with any of H&R Blocks services so I was sure this visit would be the same but after meeting with Xandra I have different feelings. Xandra was...
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2.8
#1278617
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Hr Block - What thay did for me

It's so bad I can't even tell you. And thay acted like they could care less but needless to say I will never use H&R Block again. Worst customer service ever
2.2
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#1275644
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Hr Block in San Antonio, Texas - Very unprofessional

I did my taxes they didnt input the numbers. I had received a letter from the irs saying that i needed to refile the correct paper correct. N even then the irs corrected my estimated tax refund got alot more. Thanks to the irs. The tax professionals obviously dont know what they are doing
1.0
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#1273357
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