My state return was supposed to be $450. After looking over my bank statement, I never received the refund.
I spoke to the Taxation Dept for my state and they gave me the account and routing numbers for the bank my refund went to, which was BOFI, who H&R Block is a customer of. I tried calling H&R Block, the first time they hung up on me, the second time I was blown off and said it was various filing fees. I've been using H&R Block for YEARS and I've never had to pay more than $100 in filing fees.
NEVER going back to H&R!!! Bad customer service all around, and after the experience I had with them because of this, I have no trust in them at all!
Review about: Hr Block Tax Return.
Reason of review: Poor customer service.
Monetary Loss: $450.
Preferred solution: Let the company propose a solution.