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My state return was supposed to be $450.After looking over my bank statement, I never received the refund.

I spoke to the Taxation Dept for my state and they gave me the account and routing numbers for the bank my refund went to, which was BOFI, who H&R Block is a customer of. I tried calling H&R Block, the first time they hung up on me, the second time I was blown off and said it was various filing fees. I've been using H&R Block for YEARS and I've never had to pay more than $100 in filing fees.

NEVER going back to H&R!!!Bad customer service all around, and after the experience I had with them because of this, I have no trust in them at all!

Review about: Hr Block Tax Preparation.

Review #1044961 is a subjective opinion of a user.

1.5
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PRODUCT OR SERVICE Hr Block Tax Return
Reason of Review / Monetary Loss Poor customer service / $450
Preferred solution Let the company propose a solution

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