I recieved a letter with a plastic card included with information about the H&R Block Emerald Advance. Which, yes on approved credit, based on what your antisapated tax return will be, will loan you up to $1000. I brought all the information and papers needed to my H&R...Read more
Went through the entire tax return process and it was to be submitted for free (both federal and state in my case). Well, I spent WEEKS preparing to send it out and today I finally finished but when I go to file it asks me to enter the keycode. I no longer have my...Read more
I left home on April 18, 2017 going to my regular tax preparer that I had been using for years. I looked at the windows of the place that I used to go to get my taxes done and it was closed. Therefore, I went into this tax office that I could see was opened and it...Read more
I didn't like
- Customer service
Hr Block - H and r block reps no nothing
I call the numbers i am given on my denial letter, but they rerouted my call 3 times before i could talk to an account specialist that still could not answer my main question. These people just continue to repeat rehearsed answers that give you no direct answer. Worst customer service ever.
Hr Block - Horrible
i want a refunde ffor ur the empolyee who didnrt shut my emerald card off yoy im calling the irs and the better businwesss to u think i paying u to help me getg my card reporterd u guys have no goosd alerts u guy dont need to proividde cards i will take thi to top becauser your phone lines are odoff flazy you guys
Hr Block - H&R Block- bad customers service
Working with H&R block was the worst experience i've had. Courtney Johnson
Taxes 2016 Review
I have had my taxes done by H&R for over 20 yrs. As I get older my income has increased plus or minus 2k. It seems they base their fee on a percentage of your return last year made 108k cost $399 to do my taxes my return $1050. I made $98600 this year my return $1500 fee $540. Please Trump flat 10% rate and get the money grabbers out of our wallets.
So, I'm going to let this all out. Since I may be commenting alot, I'm going to say what's happened that I experienced. It'll also be a task to disguise what I actually know. Why? Because I used to work there. A real torture pit. And they're not above violence if...Read more
I waited 4 hours and have gotten the emerald advance loan for many years I have gotten the $1000 loan for the last 3 this years, 3 ppl before me had always gotten a loan and I was also denied they looked at my info and said I should've gotten it but had to have the...Read more
I do my taxes with H And R every year, well not anymore! Last year I had my card stolen and I had reported it stolen to the Emerald card customer service, and who ever stole my card brought it to a negative balance, and in result I can not get the emerald cash advance,...Read more
I didn't like
- I will never do business with h and r block again
I have been a faithful customer of H&R Block for 20 years (since my first filing in 1997)! Each year I have paid no less than $350 to file my taxes and have NEVER received even so much as a thank you or a small discount card for my 2 decades of business! The final...Read more
I was locked out of my account. I called and they a) cannot unlock my account and b) could not reset the password. They said they could provide his prior tax return only. All the work was lost. This is ridiculous. Also they set us up w a tax accountant who was...Read more
I paid extra for the piece of mind and was told that if ever money was stolen from my card it will be returned and an investigation will take place. I was passed around by 4 different customer service reps then treated as if i was the criminal!! Every penny i had was...Read more
Do not use H & R Block. They do not stand behind their "peace of mind" guarantee. They had a software glitch that underpaid city of Parma taxes that caused people to underpay their taxes. So many people filed a claim against them they decided to reject the claims. Now...Read more
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