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I recieved a letter with a plastic card included with information about the H&R Block Emerald Advance. Which, yes on approved credit, based on what your antisapated tax return will be, will loan you up to $1000. I brought all the information and papers needed to my H&R Block agent. I was told to antisapate a return of $8,470.00. How ever my loan was denied within 2 seconds of my agent pressing the send button. My agent said (I quote) "I'm...
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Anonymous

Anna How does this advance work

Anonymous

Anonymous My credit if shot and they still gave me 500$ advance

Went through the entire tax return process and it was to be submitted for free (both federal and state in my case). Well, I spent WEEKS preparing to send it out and today I finally finished but when I go to file it asks me to enter the keycode. I no longer have my keycode because I deleted my email mailbox, which had my purchase confirmation email! So aggrevated! Of course, I cant get a hold of anyone through their 800 number. Does anyone...
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I was told by the person who prepared my taxes that I would receive my tax refund "faster" if I used the H&R Block Emerald Card and that all I would have to do is take the card into my bank and tell the teller to transfer the money from my card to my checking acct. Found out by accident that not only will it cost me $25.00 to do so BUT if I wanted to do it free of charge, I'd have to fill out a form and fax it back to them requesting the...
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Anonymous

Anonymous I just found out the h and r block/ Emerald had closed my account wth them from last year. I had my taxes put into the same account as last year and h and r block/emerald reje...

Anonymous

Anonymous What is the maximum withdrawal on the card at one time?

Short Review for February 17, 2017

#1010057
1.0
I have my taxes done every year with h&r block but every year the price seems to be going up. I file only a 1040 ez and it cost me $389.00. Why i don't know. I emailed them for a reason no response from them. Its taking a month to get my refund which I still having gotten it yet. They are crooked people they just want your money. What can i do?
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Short Review for February 14, 2017

#1007886
1.0
Virginia Dixon at Sikeston,Mo. H&R Block totally screwed my rent taxes up! I aint getting nothing back!!! She will not take our calls or call us back!!!!!!! And she took my $40 cash for my messing my taxes up!!! I will never ever use H&R AGAIN!!!! And i will tell everyone i know in person and on Social media!!!!
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Hr Block Emerald Prepaid Card Review

#1004836
1.0
The emerald card is a joke and your people know nothing about it signed up for it said I was approved and would have money on card in a day or two week later mother called hr block oh it will go in the bank now I have no clue bank or card.hr block I'm done with you as your review so your about done
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Short Review for February 17, 2017

#1009841
1.0
Emerald advance took my entire pay check to pay a balance i owed after making payments that i had made arrangements for prior to...i will never deal with hr block ever again
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I applied for advance loan and was denied. Due to credit rating; but rating has been the same for the past 5 years. I have been with H&R Block for 12 years and have applied for the advance loans for the past 3 years. Many are looking forward to these loans especially during the holidays. I can imagine how many others that has been turned down at a time of need. Two other friends of mine were denied also. I will not continue to deal with them at...
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Anonymous

Anonymous We were also denied for the 1st time, and we have been approved every year since they 1st started it. I believe the guy doing it screwed up real bad.

Anonymous

Kisha I was denied today because of an accidentally input of my SSN. I just think they should be able to go back in and easily fix any errors of information such as that without hav...

we received a loan in December for a line of credit and the employee said we had 2 ways to pay it off 1 is pay it off when we receive our income tax the second was a monthly payment taken from the emerald card because we direct deposit our paycheck on the card. so we went with the monthly payment right off our card each month no hassle of having to remember to pay them back for the loan. well it went well for the first 2 payments until today...
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Anonymous

Taxman No one held a gun to your head! You thought it was great when you received the cash-now pay it back.

Anonymous

Anonymous This Emerald Advance program is easily my worst consumer experience I have had in my life. This program is a huge black eye for the H&R Block company. I have done my perso...

I went to H&R block 2 weeks ago to file my taxes, I am a single mom who makes $9 an hour. My taxes take about 20 minutes, if that, to finish. I made an appointment, got there and sat down quickly. The lady who did my taxes was barely competent... she had to ask me how to spell things, someone had to come over to help her fill in basic info, and she didnt have answers to simple questions. To top that off, the cost was almost 300 *** dollars,...
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Anonymous

Kendall Worst Place I have ever been! I went in to have my 1040 EZ done (for free as advertised) and underwent the worst experience of my life! The woman who helped me, although minor...

Anonymous

taxesgyro TAXES ARE NOT EASY for most people! It\'s like a different language for most. I coordinate free tax sites. There are 100% free sites in most cities and towns. AARP and the I...

Two situations that have arisen in the last 2 weeks concerning H&R Block Bank. 1) I've had my paycheck direct-deposited every week for a year since I received an Emerald Card last year. AT that time, it made sense to have my pay direct-deposited and then I could transfer to my PayPal money-market account. This Friday morning, I go to use my debit card. Declined. I think it must be a mistake so I swipe the card again. Declined. I call the...
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Anonymous

Anonymous UGH CARD DECLINED FOR NO REASON FUNDS ON CARD AND HR BLOCK HAS NO IDEA WHAT IS WRONG OR HOW TO FIX IT!! ALL THEY HAVE DONE IS CHANGE MY PIN..TO THE SAME THING ITS ALWAYS BEEN,...

Anonymous

Anonymous I just had a 2- hour experience with the HR Block St. Louis office on the phone. As a loyal Tax customer. I was seeking a rapid return. Due to HR Block sending the money from ...

On February 7th, I notified H&R Block via there customer service number that the Emerald Card (debit card with my tax refund on it) had been stolen. They stated that it would take 3-10 days. On February 22, I called them asking the status of the replacement debit card, customer service stated that they had not sent one because they did not have my address. This is ridiculous---I filed my taxes with them. I asked her why hadn't anyone...
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Anonymous

adam I\'m having a problem similar to this. I called customer service and asked how i shoulddenie access to a company that was trying to take a 70$ service charge. Anyway she told ...

Anonymous

Lashon Johnson Well, Now I\'m having the problem now about getting my card I have bills that is pilling up and now I\'m getting pissed off b/c they haven\'t sent my card if they they can pay...

I went into my local H&R block office yesterday to have a pretty simple tax return done (non itemized self employment income) and an out of state return. I was shocked to be told at the end of the filing that the fee to H&R block was $324.00! The tax preparer even apologized and agreed that the fee was too high for what she did but the fees are determined by the program and the fact that I filed as self-employed pushed the fee up. I...
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Anonymous

Anonymous What do you know, another sticker-shocked and very dissatisfied customer here. $379 was the bill, a preposterous sum for the literally 25 minutes it took to complete them. Wha...

Anonymous

Anonymous I had the shock of my life monday. The most I ever paid for tax preparation was $225. I'm self employed, and had all receipts separated, and totaled. At the end, the fee was $...

Contact Hr Block

Headquarters Address:
H&R Block
One H&R Block Way
Kansas City, MO 64105
USA
Phone:
(800) 472-5625
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H&R Block did my taxes for 2010. In November, I received a letter from the IRS saying that I needed to do an amended form immediately. I called the H&R Block office that did my taxes only to find out it wasn't a year round office. I was told that the only office in the area that was open was 45 minutes away. I made an appointment and when I arrived at the office it was closed. I called the 1-800 number for H&R Block to complain. Someone...
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msdawg1

msdawg1 Here in South Alabama you cannot even catch up with the H & R Block personnel. This problem started with major typos by the tax person which set off red flags by the stat...

Anonymous

Anonymous The H & R Block office here in South Alabama is really bad. They have screwed up my taxes the last two years and have no concern about fixing the problem. Due to their mi...