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I've been filing my taxed with H&R for 2 two years (2014 and 2015). I went to them because of all their promises of standing by their work and doing everything correctly. They even have you pay extra (about $35) to get "Peach of mind" insurance- that if there is an...
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Anonymous
Anonymous

I got a letter from IRS sayning they received my taxes owed but not my return. When I contacted the office about this issue, they told me my return was accepted and couldn't u...

Anonymous
Anonymous

For Mike, I'm assuming an H&R Block lackey downvoted it, as it told the truth. Everything you said was spot on.

I didn't like
  • Customer service at corporate office
  • Process for filing claim
#890362
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H&R Block Emerald Advance loan took money from my account, for 2008 past debt. California law Cal.Civ.Pro. Code 337 said debtor has 4 years to collect on debt. Electronic Fund Transfer Act., protect consumer rights. I did not give anyone permission to take money from...
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Anonymous
Anonymous

There is form they have you sign stating that if you owe them any money they can subtract it from any refund you receive. Most people don't read it. Review all your forms.

Orosi, California
#801918
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Set an appointment and was on time. Was welcomed professionally and ask to wait for a few minutes. Several times the office administrator went back to advise the H&R Block Master Tax Advisor that I was waiting. I waited for half an hour. No respect for my time. Why...
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1.0
I didn't like
  • Customer service
  • Wait time to b noticed upon entry
#801538
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Emerald Debit Card Advance Line Of Credit Review

Hr Block
#826725
3.0
Details
Not only could I not access my money without getting a service fee but a 35$ charge for using a wells fargo !? Not only is this card a hassle but with the horrible customer service I might as be talking to a wall.
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Hr Block Tax Preparation Review

Hr Block
#802251
1.6
Details
H & R block hayward location, gives mis-leading info on charges, representation, and incorrectly downloads other customers info into your refund. Your taxes get denied, and they say -thats what you told me.. how can you state a lie that doesn't go on your taxes. Don't get your taxes done there .
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Tax Filing Review

Hr Block
#639400
1.8
Details
I filed my 2013 taxes with H&R e-file, every time I checked my status it read pending. Needless to say I never received federal or state. Went to the IRS 3 weeks ago and found out H&R never filed my taxes.
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Appointment Review

Hr Block
#569816
I had an appointment this morning at 1030 am in berkeley and no one was here !!!! I had an confirmed appt at that !!!!
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Since my email acct was compromised by a hacker, I went to my HR Block acct to change my email address and password. Amazingly, after doing this, they sent an email to my old address and, instead of the usual email companies send which alerts you to a change but...
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San Anselmo, California
#782793
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I always thought H&R Block tax prepares were professional and ethical people but just because a certain person I know works there and used to do my taxes and the person named Rob in the coffee road office that did my taxes this year knows her and is SO close to her,...
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Anonymous
Anonymous

The lady was nice but i don't belive my taxes where done correctly last year the told me to bring in all my charges from drs and prescriptions and all my donation info with pi...

1.0
#781057
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I just applied for a emerald advance that I have gotten the last three years. My normal agent was not there and the lady I felt with Lana was a joke she was more concerned with the weather outside than listening to me. She put down my monthly income as $989 when it is...
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bobs2015
bobs2015

mental leave, I presume?

3.3
#739709
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They plugged in erroneous routing and account numbers on my return. When I inquired about it, was told that they had my correct info in their files and my refund would be coming directly to me.when I called the irs refund line,was told date my refund was mailed,and if...
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2.8
#707000
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This program does not follow window procedures and does not show up in the program removing list. The program never updated, going thru all their advice on line. Without update, no e-filing allowed. H&R Block is hiding their Email address on the Internet, a strong...
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#624072
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Angela McLaughlin and Shirley Morales are the employees over on Crenshaw and 29th Street. I am not going back to that place because they don't treat their customers right especially me. Anglea thinks I call her too much of which I don't because I am asking her...
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I didn't like
  • Another tax preparer on pico blvd
#598277
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File my emerald advance two weeks ago finally resolved this morning they finally called to verify my identiy because I have 90 day theft on my credit so they have to call me first h&r kept calling me while I was at work ,so they got me this morning ,and went I...
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Anonymous
LucyLoo

Seriously? Nothing different than any other year. I agree it's a high fee, but there are fees when you borrow money anywhere. They do NOT hide it. It's right on the screen...

Anonymous
silky

Been same way for years. Fees have not changed

#568888
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