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Updated by user Feb 15, 2024

Nothing not a single thing heard from them !

Original review posted by user Feb 12, 2024

Yes, I spoke with someone about week ago abt a lot of charges that had been made from my emerald card to some online gaming that was not me they was supposed emailed me ,papers never did I hve called & ask still yet week later nothing I called again the lady said they was going to DENY my case I asked why bc they nvr even give me chance to show them PROOF OF these transactions that was made through my cash app account which wasnt being monitored & it shows they was different devices in n out my account we r talking like couple thousand dollars here ,so I do have the proof that once I realized what had happened I went into & sent refund request to these ppl which block me as well as the cash app people bc they know they are in the Wrong ! Someone owe me my $ back regardless if I have to hire a lawyer I will again I have proof of all these multiple transactions that cash app has asked me over over the same question I have also reported them to bbb ! I will do anyone else the same that refuses to give me my $ BCK as well

Monetary Loss: $2800.

Preferred solution: Full refund.

HR Block Pros: Fast taxes and loans.

HR Block Cons: Poor customer service.

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