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Hr Block - Horrific

Absolutely horrific on all levels - no one returns phone calls, still waiting weeks for phone calls from Craig Eldridge (district manager of CT), then went to Regional Manager of CT Dana Miller still no phone calls. Dealing with H and R block has been a nightmare on all levels. Level of professionalism is 0.
#1350740
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I went to H & R block they had a new rep. A. Hartfield she took foever to do my taxes with several assist from other reps. I purchased the Peace of Mind because of fear and lack of her knowledge. I now have a IRS bill for $1442. Took to H& R...claim denied. I had filed...
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#1348939
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H&R Block measures their employees performance by the number of H&R services they sell to customers. Most of these services are unnecessary, such as credit monitoring since everyone can obtain a credit report and freeze their credit for free. First year preparers are...
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#1346777
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After 12+ years of trusting this company with my money and 2 online FRAUD situations I am done. It took 4 calls to get the affidavit sent to me as the reps were sending it to the wrong email address. No attention to detail. Additionally, I write a stand alone statement...
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#1336457
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failed to submit my returns to fed and stat i had to pay over 2000.00 in penalties and have met with at least 4 people that call themselves mangers and more that 15 trips to their office and still getting the run around. They have no intention of paying me what they...
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#1325350
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Hr Block - Don't go to H&R Block

They will over charge and you wont have can do this other places that won't charge near as much.
#1323276
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Although told in several e-mails, and an excel worksheet showing the interest paid and a copy of the 1099 of interest to the payee, H&R credited me with the 70K interest as income. There were other omissions and errors as well. Since my family is in the US and I'm in...
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1.3
I didn't like
  • Quality of staff
  • Tax knowledge and ability to resolve the problem
  • Online lack of customer support
#1322276
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Hr Block - Bad service
I called for fixing my tax refund check few days ago and someone made appointment for me to see Mr. Mario Grandados on 7/21 at 13:00 @ 9407 research Blvd in Austin. By the time I went there, Mr.Mario told me that nobody told him he got appointment and told me I have to...
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1.0
#1310373
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Hi, I only reason, I filed my tax with H&R block as they confirmed me with 4400$ return and for that they charged me $400. The amount I received back is $580 less then they confirmed. When I asked them about it, there answer was pathetic. They said it is what it is we...
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h.kitchener
h.kitchener

If the return you filed with IRS was changed in any way, IRS would have sent you a letter explaining the changes. Did they? Take a look at your copy of the return. What does i...

1.3
#1306739
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Hr Block - Still waiting.......

We gave our files to an agent in March here it is July, and our return has not been filed. We have tried to communicate with our Senior Tax Advisor and receive very short messages and no real answers. The office is located at 1300 El Paseo, Ste B. Las Cruces, NM, Phone 575 527 4169. Today I emailed the office and a response that said maybe July 23, she will be in touch.
#1305464
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