HR Block
Reviews and Complaints
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Verified Reviewer | Houston, TexasH&R Block failed 2 years to file my taxes properly
In 2022, my personal taxes were not filed due to an accounting error & didnt show that I paid for my stuff, which I did. I have asked them to send me my taxes and it has been several months now, still had not.
2023, I gave them my taxes & they were supposed to file them, or at least submit an extension, which they did neither of. Then after that, it took several months for me to get a response from them, just to tell me that they never filed them, that they fired my original accountant & that I was subject to nearly 5k in fines. They said they would make good on it...
this was 2 months ago and they came back stating that I never submitted my stuff, which I could verify had been done on their website. What a C.F.
- Have a website
- Everything else tax related
Preferred solution: Full refund
User's recommendation: Run, run far away from them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Albuquerque, New MexicoMessed up taxes
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Honolulu, HawaiiDeceptive business practices
User's recommendation: Stay away from these people, in particular kapolei, Hawaii office
Tax check issues
About my taxes
I'm not having my calls returned regarding reimbursement of interest charges due to H&R mistake
To filI am dissatisfied with H&R block in Homestead Pa .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAwful online support and intentional price gouging.
- Unreliable online responses
- Confusing and misleading interface
- Price gouging for any human interaction
Preferred solution: i want my Pin from my 2022 return.
User's recommendation: Absolutely not. I will actively do the paperwork myself for others to prevent this issue.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo answer
Preferred solution: I’d like someone to answer the phone and help me be able to reset my password.
Can't access my account
Issue resolved within one hour
Associate error
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dallas, TexasEmerald advance denial
Well the 2 reasons I got were 1 not enough business with hr block. Yes the last few years I did my taxes using hr block website and program plus they did take my money with no problem.
The 20+ years before that I was in your offices every year. The 2nd reason I was turned down was I filled out to many credit card applications. Well I'm almost 50 years old. I have never in my life owned a credit card nor have I ever applied for ,not a single one.
So, both reasons were 100% wrong. I don't if this is some kinda gimmick to get people in your offices or what your trying to pull. Because of the reasons that you provided were completely wrong makes me rhino you are trying something.
Well you did accomplish one thing you'll never see another dime from me. I will be telling everyone I know that uses your services as well.
User's recommendation: Jackson Hewitt
Always a bad experience
They messed up my tax return the first time I used them...resulting in a ton of headaches. The 2nd year I was audited...I thought when they sold me "audit protection" they would assist.
But no, the audit protection is a scam that only applies if they made a mistake that caused the audit (which is impossible to prove because the IRS doesn't tell you any specific information as to why they are doing the audit) They couldn't even advise me on what "supporting documents" to send in.
It took almost a year to get my return-even though I gave the exact same info to the IRS as I gave to H&R block-and they wouldn't refund me the audit protection. I switched to Jackson hewitt after that and have no further issues.
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Biloxi, MississippiSpeak to a represenativs
User's recommendation: No recommendations
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