3 comments

I had my taxes prepared with Marcos Romo at H & R Block on Niles in Bakersfield, CA.Afterwards, he started giving my personal information to a friend of mine who recommended him.

She was able to get another card through him and proceeded to withdraw my funds. He also told them that I updated my address and ordered another card.

I called customer service, who assured me that I was getting a new card, yet they didn't do what I asked either.The card that my former friend withdrew funds from was supposed to be red charted, but they found a way around it.

Monetary Loss: $2100.

Had an Experience with Hr Block?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous

Sounds like the Tax Pro might have thought your "friend" was trying to help you, and had no reason to believe your "friend" was trying to scam money away from both you and HRB. So sad!

Anonymous
#613200

I am also an HRB employee.This is not a common problem within the company.

The problem may be that it was at a corporate office and that guy was not suited for his position.

You can tell a night and day difference between going to a corporate HRB office and going to a Franchisee owned office.Franchisee's actually care about the customers because it is their money and names at stake.

Anonymous
Rochester, New York, United States #612642

some friend.

You May Also Like

Intuit - Discontinued services Intuit "I received a glossy brochure in the mail with the headline "Why your Quicken 2013 connected services are being discontinued". No paragraph below this headline explains "Why". It..." Read more Total failure by TaxAct Taxact "I've been using TaxAct for over 10 years and have generally been pleased. Not this year. I was filing an extension. In the past, you could go..." Read more Wall And Associates - Tax Resolution Review Wall And Associates "i had a probleme with the irs tax audit. i contacted wall&assocites to help me with my audit. a few days someone called me his name vincent washinhton out off..." Read more Intuit - UNAUTHORIZED CHARGE Intuit "I was just checking my bank statements and there is an unauthorized charge from Intuit. They withdrew money from my account without my consent or knowledge! Very scary! I will..." Read more Directv - Equipment does not work.  "Known issue" no fix for over 1 year. Directv "1 month ago today we had Dirctv installed. The boxes in our home lose internet connection everyday sometimes hourly. We have called Directv everyday for the last 30 days on..." Read more Spates the Florist - DO NOT order online. Spates The Florist "I am very displeased with Spates the Florist and Garden Center. I intend not to purchase from this business again. A note of disclosure before I detail the problem I..." Read more One World Van Lines - Had I known I would havve Run as fast as I could One World Van Lines "No interstate license at time of move. No proof of weight Cost increased over $1000 dollar Unlike the first report I would have been better off if they had cancelled...." Read more Clay Cooley - Crooks Clay Cooley "I bought a car with them and they knew of my credit situation. I had a bankruptcy and they had the paperwork. They got me approved anyway, I signed for..." Read more