I had my taxes prepared with Marcos Romo at H & R Block on Niles in Bakersfield, CA. Afterwards, he started giving my personal information to a friend of mine who recommended him.
She was able to get another card through him and proceeded to withdraw my funds. He also told them that I updated my address and ordered another card.
I called customer service, who assured me that I was getting a new card, yet they didn't do what I asked either. The card that my former friend withdrew funds from was supposed to be red charted, but they found a way around it.
Monetary Loss: $2100.