Contact HR Block Customer Service
HR Block Phone Numbers and Emails
Toll-Free Number:
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(800) 472-5625General Inquiries
Customer Service:
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(406) 837-4335Bigfork, Montana
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(617) 426-5064Boston, Massachusetts
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(214) 946-8444Dallas, Texas
HR Block Emails:
How to Contact HR Block?
Most Popular Number:
| Total calls: 1 387 | Issues resolved: 31 | Last call: Mar 16, 2025 |
HR Block Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
HR Block Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call HR Block is 8004725625. 89% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as HR Block may ask you for the following information to identify you as a customer: email, first and last name or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
HR Block Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call HR Block is 8004725625. 89% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as HR Block may ask you for the following information to identify you as a customer: email, first and last name or phone number.
People call HR Block mainly because of cards, request for information and return/ replace.
8% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact HR Block is HRBWebCompliance@hrblock.com. 96% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
HR Block Website:
HR Block Help Center:
Corporate Office Address:
HR Block Customer Service Reviews
My identity was known to everyone in the norwood ohio HRblock office that day, and they did and said basically nothing about how they were going to handle their employees and others who were there, i question some of their job titles for people who try to get over on someone in a nice way. A company I'll never deal with again. Over an AGI.
Customer service made every attempt to solve the problem. I think the problem was in H&R Blocks program and without any clear resolution cleared itself.
How Good is HR Block's Customer Service?
Got into physical tug of war with rep. who didn't want to give me my forms. That was the reason I was there, to pick up my forms that she told me to come and get! Unreal
HR Block says they will stand behind you and help you. Problem is there no one to answer there phones.
Endless loop of automated responses with no person. Long time customer will never use or recommend hr block again.
Good service
Summary of HR Block Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call HR Block?
Cards Question:
- “My card isn't working”
- “Card information”
- “Card”
Request for Information Question:
- “How to deduct and carry forward pre construction interest”
- “Check my status”
- “Check my account”
Return/ Replace Question:
- “Need federal return check reissued, has been lost”
- “Need copy of return for tax year 2023”
- “To change my email”
Payments and Charges Question:
- “I paid for paper file now H and R block in Richfield MN said they can't find my payy”
- “I was charged money but got no service.”
- “Copy of my last payment from hrblock”
Account Question:
- “I have an old acct is still active”
- “Change phone number”
- “Where are my 2023 documents? They are not in my acct”
Refund Question:
- “How long does it take for state tax refund return”
- “Refund issues”
- “Taxes refund”
Product/ Service Question:
- “Access an old return”
- “File a complaint”
- “Complaint”
Shipping and Delivery Question:
- “Did not get a call back and I'm still waiting for you to file my taxes from 2023 you think somebody is capable of doing that in your office”
- “My state tax didn't get through n still need to do it”
- “Your tax preparation team took money from me to file my 2022 taxes and I just found out from one of your locations she made a mistake”
Employment Question:
- “W2s”
- “401 k”
- “W2”
Staff Question:
- “Your Service is terrible”
- “Service complaint”
- “Horrible service & they held my taxes after theyvshould have already been filed for 3 weeks until I went into the store and said something. They were never filed when they were supposed to be with the irs.”
Activation/ Cancellation Question:
- “I activate the my emerald card and the atm do not recognize the card”
- “Refusing to do my taxes because I am homeless and after making an appointment carman the tax person call me back to cancel my appointment so I may want to have this issue resolve or I will take this to abc 15 news to let everyone know that he block w”
- “To cancel my lost and stolen card”
Website/ Application Question:
- “To get my copy of 2023 taxes download to another computer”
- “Lost application”
- “Ordered taxware last week. Cant install it”
Other Question:
- “Software problem”
- “Taxes are late”
- “Taking long time”
Compare HR Block Customer Service To
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