HR Block Phone Numbers and Emails

Toll-Free Number:

  • (800) 472-5625
    General Inquiries

Customer Service:

  • (406) 837-4335
    Bigfork, Montana
  • (617) 426-5064
    Boston, Massachusetts
  • (214) 946-8444
    Dallas, Texas
  • (541) 343-2641
    Eugene, Oregon
  • (703) 754-7075
    Gainesville, Virginia
  • (513) 863-0959
    Hamilton, Ohio
  • (702) 396-7143
    Las Vegas, Nevada
  • (323) 269-0333
    Los Angeles, California
  • (208) 442-1556
    Nampa, Idaho
  • (212) 777-8321
    New York, New York
  • (402) 342-5072
    Omaha, Nebraska
  • (623) 873-4162
    Phoenix, Arizona
  • (609) 490-0099
    Robbinsville, New Jersey
  • (855) 508-0833

HR Block Emails:

Customer Service
Copyright Infringement Inquiries
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HR Block Contact Information

HR Block Website:

HR Block Help Center:

Corporate Office Address:

HRB Digital LLC
12th Floor One H and R Block Way
Kansas City, Missouri 64105
United States

HR Block Rating Based on 642 Reviews

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Summary of HR Block Customer Service Calls

05:19 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call HR Block Customer Service?

Cards Question:

  • “Can't add card”
  • “Need my pin”
  • “Lost/stolen emerald card.”

Request for Information Question:

  • “Calling about a transaction that happened on my car”
  • “Find out about my skinless check”
  • “Income tax question”

Return/ Replace Question:

  • “Agent didn't file tax return & I paid for now I have penalties”
  • “Need Replacement emerald Card”
  • “I just need to give my AGI for 2021 but cannot get to my completed return.”

Payments and Charges Question:

  • “Charges”
  • “Direct deposit not working!!!”
  • “Direct deposit”

Refund Question:

  • “Refund issues”
  • “Fee refund late”
  • “Because you guys screwed up my taxes and the IRS gave me a larger refund but you guys mysteriously lost my money I am calling in a follow up!!”

Account Question:

  • “Login”
  • “Check balance”
  • “Login compromised”

Shipping and Delivery Question:

  • “I still have not received my refund and I e-filed”
  • “Where is my tax return?”
  • “Didn't get my tax refund”

Employment Question:

  • “Tax pro didnt do their job”
  • “Where to enter 1099 G and R info”
  • “Former employee need to get my w2 2021”

Product/ Service Question:

  • “Is going to be emerald loan”
  • “My vard isnt working said i ordered a new one and i disnt”
  • “I need a letter stating my last day of work”

Activation/ Cancellation Question:

  • “To cancel my lost and stolen card”
  • “Activate card”
  • “Cancel appointment”

Staff Question:

  • “Customer service: HR Block Representative goofed and trying to get answer from manager. Being ignored hung up and put on hold several times today. Need to speak with manager”
  • “Poor service”
  • “Customer service poor service”

Website/ Application Question:

  • “Cant track my stimulis by the website”

Other Question:

  • “Stimulus”
  • “My stimulus check”
  • “Try to fix matake fre terbo tax”


HR Block Return Policy
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HR Block Pros and Cons

Pros: Tax preparer, Used to be the best, Customer service, Till last year their service was good this year, Easy to use

Cons: Customer service, No refund after error, Inexperienced tax preparer, Customer service does not care, Very poor customer service and software

Related Companies

H and R Block Canada


HRB Digital, better known as H&R Block, is a large tax services provider. The company was founded in 1955. Its headquarters is based in Kansas City, Missouri, United States. H&R Block specializes in multi-unit management tax preparation. Available tax solutions include the following: Integrated Tax Filing, Tax Refund & Payment, Expat Tax Services, Mobile Tax Applications, Federal Tax Return, and many more. The company also provides a broad range of financial services. They are Refund Anticipation Check, Emerald Advance, Emerald Card, Money Management etc. There are more than 10000 company-owned and franchise-related locations across the United States and Puerto Rico, Canada, Australia, and India. H&R Block has tax offices in several US military bases.

HR Block reviews and complaints

HR Block is ranked 27 out of 186 in Taxes category

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