HR Block Phone Numbers and Emails

Toll-Free Number:

  • (800) 472-5625
    General Inquiries

Customer Service:

  • (406) 837-4335
    Bigfork, Montana
  • (617) 426-5064
    Boston, Massachusetts
  • (214) 946-8444
    Dallas, Texas
  • (541) 343-2641
    Eugene, Oregon
  • (703) 754-7075
    Gainesville, Virginia
  • (513) 863-0959
    Hamilton, Ohio
  • (702) 396-7143
    Las Vegas, Nevada
  • (323) 269-0333
    Los Angeles, California
  • (208) 442-1556
    Nampa, Idaho
  • (212) 777-8321
    New York, New York
  • (402) 342-5072
    Omaha, Nebraska
  • (623) 873-4162
    Phoenix, Arizona
  • (609) 490-0099
    Robbinsville, New Jersey
  • (855) 508-0833
    TTY

HR Block Emails:

Customer Service
Legal
Copyright Infringement Inquiries
Claim Your Business
More phone numbers and emails Less phone numbers and emails

HR Block Contact Information

HR Block Website:

HR Block Help Center:

Corporate Office Address:

HRB Digital LLC
12th Floor One H and R Block Way
Kansas City, Missouri 64105
United States

HR Block Rating Based on 642 Reviews

Rating details

1.6
more details
Customer service
Website
Price Affordability
Diversity of Products or Services

Rating stats

Rating trend

Summary of HR Block Customer Service Calls

1.2K TOTAL
CALLS
05:19 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call HR Block Customer Service?

Cards Question:

  • “Can't add card”
  • “Need my pin”
  • “Lost/stolen emerald card.”

Request for Information Question:

  • “Calling about a transaction that happened on my car”
  • “Find out about my skinless check”
  • “Income tax question”

Return/ Replace Question:

  • “Agent didn't file tax return & I paid for now I have penalties”
  • “Need Replacement emerald Card”
  • “I just need to give my AGI for 2021 but cannot get to my completed return.”

Payments and Charges Question:

  • “Charges”
  • “Direct deposit not working!!!”
  • “Direct deposit”

Refund Question:

  • “Refund issues”
  • “Fee refund late”
  • “Because you guys screwed up my taxes and the IRS gave me a larger refund but you guys mysteriously lost my money I am calling in a follow up!!”

Account Question:

  • “Login”
  • “Check balance”
  • “Login compromised”

Shipping and Delivery Question:

  • “I still have not received my refund and I e-filed”
  • “Where is my tax return?”
  • “Didn't get my tax refund”

Employment Question:

  • “Tax pro didnt do their job”
  • “Where to enter 1099 G and R info”
  • “Former employee need to get my w2 2021”

Product/ Service Question:

  • “Is going to be emerald loan”
  • “My vard isnt working said i ordered a new one and i disnt”
  • “I need a letter stating my last day of work”

Activation/ Cancellation Question:

  • “To cancel my lost and stolen card”
  • “Activate card”
  • “Cancel appointment”

Staff Question:

  • “Customer service: HR Block Representative goofed and trying to get answer from manager. Being ignored hung up and put on hold several times today. Need to speak with manager”
  • “Poor service”
  • “Customer service poor service”

Website/ Application Question:

  • “Cant track my stimulis by the website”

Other Question:

  • “Stimulus”
  • “My stimulus check”
  • “Try to fix matake fre terbo tax”

About

HR Block Return Policy
To read more: https://www.hrblock.com/online-tax-filing/tax-pro-review/
HR Block Terms of Service
To read more: https://www.hrblock.com/universal/terms.html
HR Block Privacy Policy
To read more: https://www.hrblock.com/universal/digital-online-mobile-privacy-principles.html
HR Block FAQ
To read more: https://www.hrblock.com/#
HR Block Pros and Cons

Pros: Tax preparer, Used to be the best, Customer service, Till last year their service was good this year, Easy to use

Cons: Customer service, No refund after error, Inexperienced tax preparer, Customer service does not care, Very poor customer service and software

Related Companies

H and R Block Canada

Summary

HRB Digital, better known as H&R Block, is a large tax services provider. The company was founded in 1955. Its headquarters is based in Kansas City, Missouri, United States. H&R Block specializes in multi-unit management tax preparation. Available tax solutions include the following: Integrated Tax Filing, Tax Refund & Payment, Expat Tax Services, Mobile Tax Applications, Federal Tax Return, and many more. The company also provides a broad range of financial services. They are Refund Anticipation Check, Emerald Advance, Emerald Card, Money Management etc. There are more than 10000 company-owned and franchise-related locations across the United States and Puerto Rico, Canada, Australia, and India. H&R Block has tax offices in several US military bases.

HR Block reviews and complaints

HR Block is ranked 27 out of 186 in Taxes category

Area Served

USA

Payment Methods

VISAMasterCard

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