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13 comments

I always got approved for the emerald advance, but this year I was denied. I do have income for 2019 and I did call the Emerald Advance phone number and they told me there was a Refund error and tax place already requested to the application to be reset, but not heard any thing yet. I know H&R Block did have a Gliche in their soft ware.

This is BS. I have been going to H&R Block for a long time.

I might consider going some where else to have my taxes done.

Not a happy customer.

Product or Service Mentioned: Hr Block Emerald Prepaid Card.

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Anonymous
#1644965

I never even got an approval or denial text. Nothing.

I did my taxes on Monday, and it’s wesnesday with nothing.

My fiancé got his in less than 5 mins, and he has horrible credit due to owing for hospital bills bc of no insurance! He got the $1,000 and the full $3,000!!!!

Anonymous
#1644907

Filed mine yesterday and was told that I would be receiving a text within 30 mins it's been about 12 hours and no text. Does that mean I was denied?

DazzlingSilverDollar
#1644532

I got approved this year as well as the past 4 years, BUT I got slapped with so many fees and still have not received my state due to the emerald advance messing it up . My advice to you guys is you were blessed and didn't even know it .

smh I think they base it on your history I have horrible credit but I get a fairly good return and it is always paid asap and they get it right off the card , if your op for your return to go to your account they are less likely to approve you . ( I think so that is just my opinion of why I got approved ) I also have been going to H&R BLOCK for the past 10 years and I'm self employed .

Anonymous
#1642215

Also ALWAYS been approved and this year denied. Upsetting

Anonymous
#1641422

I have also been a client of H&R for years and I was also denied the loan and Have always got it, They are draling with a new bank and believe it or not theres people that get the loan and dont pay it back. I understand everyones frustration but If you gave loans a 3 out of 10 didnt pay back you would also be Leary.

Dont be upset with H&R block, be upset with your tax prep. And the people in the office are just doing what there taught.

Anonymous
#1639859

Same here just got denied ive got it for like 10 years im pissed i will not go back to hr block

Anonymous
#1639849

Same issue. Nobody knows anything.

Hr b.s. No more going to them.

Anonymous
#1637860

We filed this evening & have filed with h & r for 4 years now. We always get the loan, but got denied this year too.

They said it was because they couldn't verify the ability to pay back. I know that is a load of b.s.!

Anonymous
#1638497
@Dawn

I got the same message too! And no one can tell me why! Think this will be my last year with h and r block.

Anonymous
#1637831

I just got the same text too. And I always got an advance. It was this government shutdown and I'll bet anything that was the case

Anonymous
#1637257

Yes same thing happing to me, the last three years I’ve been accepted for Loan, but this year, it took 10hrs to get my decision and I was denied

Anonymous
#1632958

Same exact thing happened to me I will not be back if I don’t get my loan. We have to spread this word it is happening to a lot of people.

Anonymous
#1636151
@Michael Vera

I went there today and also got denied the reason was couldn't verified my credit