I filed my 2009 federal, state, and non resident state forms on H&R Block website. Their software put the wrong information on my mass state form and 3 years later I receive a bill from the IRS.
When all the documentation was submitted to H&R Block they said it wasn't their problem They do not guarantee anything and they are extremely over rated and expensive!!! Never Free! The worst thing is even on 2012 tax returns THEY STILL HAVE NOT FIXED THE PROBLEM!!!
DO NOT USE H&R BLOCK FOR ANYTHING!!
THEY SPEND SO MUCH MONEY ON COMMERCIALS TO LIE TO CUSTOMERS!! i WOULDN'T TRUST THEM TO DO A DOG'S TAX RETURN!!
Monetary Loss: $744.