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I was totally made aware on what I was approved for on the advance..I was also asked if I wanted to proceed or cancel. Just gotta make sure they are knowledgable on what they're doing...it is a seasonal job and some only work seasonal...it is credit..and their are fees attached.

Product or Service Mentioned: Hr Block Customer Care.

Reason of review: Poor customer service.

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Anonymous
#1605096

The Emerald Advance is a Line of Credit all the information in regards to the application is on their website. I think most people just dont research more into the promotions hrb offers and dont really read or ask questions about it. Also theres no way to approve someone without applying i had asked about it from the customer service line