I had fraud of $2,600 and they basically are calling me a liar implying that I took my own money off of my card or had some body else do it. I filed a police report and that still didn't help and they closed my case and denied it.
DON'T EVER USE THE EMERALD CARD!!
it's unfair the way they have handled this and they could care less. An honest person is getting robbed.
Product or Service Mentioned: Hr Block Emerald Prepaid Card.
Reason of review: Problems with payment.