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I would like to know how your 1040 ez offer works? First my daughter and I went on the IRS website to find out how to do her simple 1040 taxes.

They then gave us a list of companies that did it for free. We chose H&R Block. For some reason I kept getting kicked off of the site, and eventually it told me to go into my local office. We went to our local office (on Pico, in San Clemente California)and they told us it was simple and they could help at no cost.

If there was it would be minimal and come out of her refund. They got it together printed it out and had my 17 year old daughter sign what she needed to sign and at that time said they wouldn't process it till we pay them $57 she said she didn't know there was going to be a charge until after my daughter signed the papers. So basically they're holding her paperwork until we pay the $57 to process it when we could just go to one of the other people on the list IRS supplies on their site and get it done for free. She told us the reason we were being charged the $57 is because my daughter is a minor.

Makes no sense to me and it does seem a little scandalous. Where does the "free" come into play? And what right does this person have to hold my 17 year olds paper work until she pays a fee for being under the age of signing a binding contract?

I wrote you first to see if it could be resolved, obviously we did it early because this is the first time my daughter has earned money and filed for a return. She is looking forward to receiving her refund and it's being held by one of your agents, for no other reason, except she is greedy and is trying to profit off of my daughter.

Reason of review: Not as described/ advertised.

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