Not resolved

Just purchased the H&R Block Software for 2011 taxes. I coupld not install the program because it is looking for "My Documents" which is a network drive and I am not connectied to the network. Why cant they load to C??? I called and they wanted me to change my Registry - that isn't happening!

I originally tried to use their online chat....the latest product they had up on the site was 2010 Taxes! People, its 2012!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

At least they gave me a credit, but come on, why not ask in the setup of the program what drive you want to use and where do you want your data stored instead of assuming it will be My Documents?

Company wrote 0 private or public responses to the review from Feb 15, 2012.
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