Company representative did not do my state return properly, costing me a deduction which would have gotten me an additional $110.00 The person doing the return was extremely unprofessional in demeanor, did not have a working familiarity with the program being used to file tax returns with their company (although she claimed to have worked there for over 7 years.) When I noticed that she had left out the information necessary to gain the deduction, I pointed it out, and she went back to the form & input the info. However, the information did not transpose to the actual return and I did not notice this until I got home later and the return had already been submitted to the appropriate jurisdiction.
Product or Service Mentioned: Hr Block Tax Return.
Reason of review: Poor customer service.
Monetary Loss: $110.
Preferred solution: Let the company propose a solution.
I didn't like: Non professional manner of tax professional.