Product: Hr Block Account Clear all filters (10 of 10 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Hr Block - Poor customer service

I have a my block account and called customer service. I cannot reset my password it is generating only one of my security questions, even though I set up three. When calling customer service I was informed they were unable to help me. I need my tax information in order to send to the it's.
View full review
Review
#1582007 Review #1582007 is a subjective opinion of poster.
Product
Hr Block Account
Pros
  • Ease of use
  • Technology
Cons
  • Lack of being informed
  • Take responsibility for the impact of the problems you create
Reason of review
Poor customer service
Loss
$75
Preferred solution
Access to my tax information in order to send to it's

Hitwe - Unblocked

Hitwe - Unblocked
Saya tidak bisa masuk akun saya di blokir
View full review
Review
#1488195 Review #1488195 is a subjective opinion of poster.
Product
Hr Block Account
I had $350 taken from my income tax return to put into a savings account. I received my return and the money was still not showing in my savings. I called customer service, the man had no idea what i was saying. I had to repeat myself 5x. Eventually he said i needed to...
View full review
1 comment
Anonymous
#1653625

Same thing happened to me I made a $1000 transfer from the card to the savings account on feb 24th, the first day it was there the next day it disappeared. I been calling them...

Review
#1483840 Review #1483840 is a subjective opinion of poster.
Product
Hr Block Account
Reason of review
Problems with payment
I had my refund put on an emerald card this year. BIG MISTAKE! While I was at work on the 9th i received 8 text messages that someone had used an atm and withdrew $2,200 from my account. I immediately called and reported it to the fraud department and to shut my card...
View full review
2 comments
Anonymous
#1665493

They are doing same thing to me yet I haven't been denied yet but after reading all of these testimonies Its not sounding like it's in my favor

Review
#1480187 Review #1480187 is a subjective opinion of poster.
Product
Hr Block Account
Reason of review
Problems with payment

Hr Block - Unauthorized money was taken out of my account

They allowed money to be taken out of my account without my permission and it happened on feb14th and i called them 12 times so far , the 1st call was 25 minutes after it happened, so they could stop it but they dont know what to do except lie , they told me it would be back in, in 2 days and now its 11 days anf they didnt pay it back after i have insurance also. It is a big scam
View full review
Review
#1479076 Review #1479076 is a subjective opinion of poster.
Product
Hr Block Account
Reason of review
Problems with payment

Hr Block - Unauthorized money not returned

1.2
Details
I had an unauthorized money taken out of my account and ive been on the phone 5 times in 10 days to be told it was closed and the money not returned, so anyone can rake money from your account and you can't do anything about it and good luck talking to someone who can understand english , I'm never going back and I dont recommend anyone going there
View full review
Review
#1478664 Review #1478664 is a subjective opinion of poster.
Product
Hr Block Account
Reason of review
Problems with payment
1.3
Details
It took me 6 months to move states from PA to CA in 2012. The H&R Block tax advice (in CA) was to reclaim the CA withheld payroll tax for that period and pay it to PA, saying that PA was due the tax as resident state. CA audited the return in 2017 and said money was...
View full review
Review
#1475023 Review #1475023 is a subjective opinion of poster.
Product
Hr Block Account
Reason of review
Poor customer service
Loss
$4000
Preferred solution
Full refund
1.0
Details
I locked my H&R Block account online because I didn't remember the random pet name I entered some years ago. I called and explained the associate my issue. She mumbled something about putting me on hold, I said yes. About 10 minutes later another associate picked up...
View full review
Review
#1390586 Review #1390586 is a subjective opinion of poster.
Product
Hr Block Account
Cons
  • Customer service
Reason of review
Poor customer service
1.2
Details
Worst company I've seen still in business.. corporate claims I owe them 430$ for tax prep done at a "Franchise" location and not one of their own places??(honestly every h&r block I've ever been in looks the same... aren't they mostly all franchises??"). My identity...
View full review
Review
#1226034 Review #1226034 is a subjective opinion of poster.
Product
Hr Block Account

Contact Hr Block Customer Service

Mailing Address:
H&R Block
One H&R Block Way
Kansas City, MO 64105
USA
Phone:
(800) 472-5625
All Hr Block Contacts

Hr Block - Got locked out of account and no one can help

1.1
Details
I was locked out of my account. I called and they a) cannot unlock my account and b) could not reset the password. They said they could provide his prior tax return only. All the work was lost. This is ridiculous. Also they set us up w a tax accountant who was unfamiliar with foreign tax credits. She had to call someone else and work through it with another person. Unbelievably incompetent service.
View full review
Review
#1114953 Review #1114953 is a subjective opinion of poster.
Product
Hr Block Account
Reason of review
Poor customer service