Product: Hr Block Customer Care Clear all filters (35 of 35 reviews match)
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1.0
Details
I simply needed information on what the price was for my taxes to be filed and the representative "Sharon"at the Winter Haven office became very difficult and refused to offer even a phone call back with the price or what I needed to do to further my process of my...
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#1373428 Review #1373428 is a subjective opinion of poster.
Service
Hr Block Customer Care
Reason of review
Poor customer service
So 3 different times i had mystery charges and all 3 times i called and said they would refund my money for the bogus charges and never did. And then when i called them out on it they told me that they never said that that i had to write in asking for my money back...
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#1361204 Review #1361204 is a subjective opinion of poster.
Service
Hr Block Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Hr Block - Don't go to H&R Block

They will over charge and you wont have can do this other places that won't charge near as much.
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#1323276 Review #1323276 is a subjective opinion of poster.
Service
Hr Block Customer Care
Reason of review
Problems with payment
1.0
Details
Hr Block - Bad service
I called for fixing my tax refund check few days ago and someone made appointment for me to see Mr. Mario Grandados on 7/21 at 13:00 @ 9407 research Blvd in Austin. By the time I went there, Mr.Mario told me that nobody told him he got appointment and told me I have to...
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#1310373 Review #1310373 is a subjective opinion of poster.
Service
Hr Block Customer Care
Reason of review
Poor customer service
This company is full of individuals that do not care about your business or or personal finance and they DO NOT follow their own Code of Ethics as they should be. They give out personal private financial information to anyone that is willing to listen. They do not...
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#1301004 Review #1301004 is a subjective opinion of poster.
Service
Hr Block Customer Care
Reason of review
Poor customer service
Loss
$100000
Preferred solution
Let the company propose a solution
2.8
Details
I went to H&R Block at 5020 East Bay drive in Clearwater Fl. today and the experience was terrible. I've never had an issue with any of H&R Blocks services so I was sure this visit would be the same but after meeting with Xandra I have different feelings. Xandra was...
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#1278617 Review #1278617 is a subjective opinion of poster.
Service
Hr Block Customer Care
Reason of review
Poor customer service

Hr Block - What thay did for me

2.2
Details
It's so bad I can't even tell you. And thay acted like they could care less but needless to say I will never use H&R Block again. Worst customer service ever
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#1275644 Review #1275644 is a subjective opinion of poster.
Service
Hr Block Customer Care
Reason of review
Poor customer service

Hr Block - Presidential donations

1.9
Details
The agent at The Las Vegas H&R Block Office never asked if I wanted three dollars donated three elect the sitting president. I just noticed the same thing happened last year. This agency is either politically biased which I believe is against the law especially when the taking a huge fee for the services or they have very very poor training. I might look Elsewhere next year.
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#1233823 Review #1233823 is a subjective opinion of poster.
Service
Hr Block Customer Care
Reason of review
Problems with payment
1.0
Details
Both my partner and I have used H&R Block for many years. My partner uses another agent for his personal and business taxes. He had to file an extension and his agent took care of it for him. I went into H&R Block and also said I needed to file an extension. Instead of...
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#1233518 Review #1233518 is a subjective opinion of poster.
Service
Hr Block Customer Care
Cons
  • Rude and lazy people
Reason of review
Pricing issue
Booked an appointment online for 7 pm on 27/03/2018 at the office at #116, 250 Shawville Blvd SE (Calgary Coop). Received an email confirmation for the appointment. Was there 5 min before the appointment and find out I need to wait a couple of minutes. 45 min later...
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#1221060 Review #1221060 is a subjective opinion of poster.
Service
Hr Block Customer Care
Cons
  • Poor serice
Reason of review
Poor customer service
Preferred solution
Price reduction