Product: Hr Block Customer Care Clear all filters (0 of 29 reviews match)
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Hr Block - What thay did for me

It's so bad I can't even tell you. And thay acted like they could care less but needless to say I will never use H&R Block again. Worst customer service ever
2.2
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Hr Block Customer Care
#1275644
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Hr Block - Presidential donations

The agent at The Las Vegas H&R Block Office never asked if I wanted three dollars donated three elect the sitting president. I just noticed the same thing happened last year. This agency is either politically biased which I believe is against the law especially when the taking a huge fee for the services or they have very very poor training. I might look Elsewhere next year.
1.9
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Hr Block Customer Care
#1233823
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Both my partner and I have used H&R Block for many years. My partner uses another agent for his personal and business taxes. He had to file an extension and his agent took care of it for him. I went into H&R Block and also said I needed to file an extension. Instead of...
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1.0
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Hr Block Customer Care
I didn't like
  • Rude and lazy people
#1233518
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Booked an appointment online for 7 pm on 27/03/2018 at the office at #116, 250 Shawville Blvd SE (Calgary Coop). Received an email confirmation for the appointment. Was there 5 min before the appointment and find out I need to wait a couple of minutes. 45 min later...
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Hr Block Customer Care
I didn't like
  • Poor serice
#1221060
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This experience has been terrible, from the software to the customer service.I paid for this service and was not given the software. The very first woman I talked to was a saint compared to the rest of your staff spoke with. I had to call in after being charge without...
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Hr Block Customer Care
I didn't like
  • Customer service at corporate office
  • Online lack of customer support
  • Being deceived
#1189891
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Hr Block - So disappointed

I have been going to hr for years. Usualy i am very happy with my experince. This year i filed 1/13 way before the rush! Usualy i get my state like the first week its approved! Come feb 8 i call because i still have nothing saying my state was sent! They refused to tell me on the phone why she kept saying it was my fault the number must been wrong or other excuses!! But i kept telling her look i know it is your end well it was! I pay yall how much for what??? Rude customer service???
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Hr Block Customer Care
#1189172
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Me and my husband went in on Friday Feb.2,2018 went thrue everything and the lady that was helping use had to check on a fue things keepet our paperwork. We left there and got a phone call from them that we need to come up there Sunday and their would be someone there...
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Hr Block Customer Care
#1183137
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I went to my local H&R Block yesterday evening because i needed some money up front.I ALWAYS file my taxes myself, but chose to go there this year because i needed that money. Told the lady before sitting down that I didn't want to have them file unless i would at...
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Anonymous
Common sense

Next year you will be able to get a cash advance. I know this because I worked right next door to an HR BLOCK. The manager told me if I need an advance to either eat a year ge...

Anonymous
Anonymous

I never go back I never ever asked for the emerald advance the so called professional Tood just sign me up with out my permission know they are taking my hard earned money it'...

1.0
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Hr Block Customer Care
I didn't like
  • Being deceived
#1182062
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In this day of security breaches and mishandling of data I am NOT sharing my info with someone I don't know. Good job HR Block, you lost an over 12-15 year Customer. Next time, give us an option , don't force me to do anything just to file my taxes and then charge me...
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1.0
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Hr Block Customer Care
#1175104
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Received a Emerald Advance last year for $500.Was told that this money would automatically deducted from my taxes when i file through H&R Block. Now i am receiving card statements saying I owe $661. I have contacted them and was transfered to 6 different people and was...
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Anonymous
William

Advances are for broke winos.You should have made sure that you actually had a refund coming before taking it.Besides , why would anyone give the government a free loan for a ...

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Hr Block Customer Care
#1136908
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