Product: Hr Block Customer Care Clear all filters (0 of 29 reviews match)
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I have been a faithful customer of H&R Block for 20 years (since my first filing in 1997)!Each year I have paid no less than $350 to file my taxes and have NEVER received even so much as a thank you or a small discount card for my 2 decades of business! The final straw...
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Anonymous
Angie

They just told me the same thing. I have never filed bankruptcy. I even called Experian who confirmed that there was no bankruptcy and had a few hard inquiries removed from my...

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Hr Block Customer Care
#1134326
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Hr Block - H and r block reps no nothing

I call the numbers i am given on my denial letter, but they rerouted my call 3 times before i could talk to an account specialist that still could not answer my main question. These people just continue to repeat rehearsed answers that give you no direct answer. Worst customer service ever.
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Hr Block Customer Care
#1133580
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I waited 4 hours and have gotten the emerald advance loan for many years I have gotten the $1000 loan for the last 3 this years, 3 ppl before me had always gotten a loan and I was also denied they looked at my info and said I should've gotten it but had to have the...
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Anonymous
London

I meant to ask you if the computer was freezing up when they did yours.They told me the same thing that they would call the district manager and have my application reset and ...

Anonymous
London

Outraged, if you don't mind me asking who did your taxes this year cause I had the same exact problem as you and was telling computer freezing when u did yours?

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Hr Block Customer Care
#1133391
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Well in 2013,2014 as usual we went to my H & R agent in Aventura Florida who later on we found out she was not a real agent she was an office assistant.That particular year we were ask about different things that according to her we could claim our health insurgence,...
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1.0
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Hr Block Customer Care
#1024766
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I had lost my card between the time i got my advance and my actual tax return.When i started getting text messages that i recieved my return as well as messages of transactions being made adding upto 600.00 or more while im at work i called them and made a claim. My...
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Anonymous
Anonymous

i just had money taken out of my account in another state and i have my card in my purse. my first contact with them was not good. they didnt even take my information right th...

Anonymous
Anonymous

It's not clear in your complaint if someone you know used it or the card was hacked. The lady is right,though. You are an adult and need to know where your money is at all tim...

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Hr Block Customer Care
I didn't like
  • Way they handle ftuad
#1019325
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Wow!I will not do my taxes here ever again! My daughter and her husband did their taxes and didn't have to pay a red cent up front for. My husband and I asked for the same thing and nope we don't do that here! So nope we don't do our taxes here anymore. I am smart...
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offconsumerpissed
off***sumer***ed

"I am smart enough to do my own taxes don't need people who are not as smart as me doing them."Wow! They must have some uneducated people there! I must ask though: If you are ...

Anonymous
Anonymous

Use your 5th grade education!!!! You show them!

1.0
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Hr Block Customer Care
#1009989
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Yolandi after I walked in and stood there for 10 minutes and after out loud in the place I said how extremely rude it was no one greeted me no one said take a seat we will be write with you do you have an appointment so effin rude only after I said something upset and...
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1.0
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Hr Block Customer Care
#1008941
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Purchased a copy of HR Block Delux for 2016 tax year on 2/7/17. Got it home and found I needed a DVD drive attached to my Mac Desktop to access the disc. Called customer service to get a download of the software since I don't have a DVD reader. After two hours on the...
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Hr Block Customer Care
#1005028
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I received the Emerald Advance for the Holidays.I called in on Monday 1/30/17 to make my minimum payment of $41.13, but I was putting $42 on my c/card. The first guy I spoke to (hard to understand) but he took all my c/card information. After taking my c/card...
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1.0
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Hr Block Customer Care
I didn't like
  • Dont like
  • Call center customer service
#1000983
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