HR Block did not handle my taxes right for 2021 and 2022

I had HR block to my taxes for 2021. They calculated a major refund on the taxes that I should not have had that if they had done it correctly.

This is wholly on HR Block. I had to pay taxes due back and interest for a year starting in 2024. I did my own taxes for 2022 and hired HR Block ONLINE to review my filing using the exact same system that they used for my taxes for 2021. The review said it did it correctly.

This was not so. Again in 2024 I had to pay back taxes and interest on my 2022 taxes. The office I did for my 2023 taxes in Perris, Calif advised me of the error when they did my taxes for 2023 and promised a refund of the fee and back taxes that they said I had to pay the IRS for both my 2021 and 2022 taxes because of their errors for 2021 and 2022. Then they lied and said they were not responsible for any error on either 2021 or 2022 taxes that were DONE by HR Block and/or reviewed and approved by HR Block ONLINE that I paid a fee for.

They told me that it was my fault for doing my taxes in 2022 based upon the way the HR Block itself had done for me for 2021. That I was due no money. I have not complained before but since tax season is coming up I want you to know how your offices in Perris and Moreno Valley and ONLINE REVIEWS are not handled properly leaving me to pay back to the IRS over $8,000 dollars that HR BLOCK said I was due. I don't expect HR Block to do anything on this tho my files for 2021 and 2022 are available for review.

I expect HR Block to ignore this complaint as they don't care.

I do advise all family members and friends now NOT to use HR Block to calculate their taxes. You hire liars.