Product: Hr Block Emerald Prepaid Card Clear all filters (42 of 42 reviews match)
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2.5
Details
I liked the tax lady I worked with but was pissed when I found out it was costing me over $400 dollars!!!I will never go back to H and R block again, this is an outrage to charge anybody this kind of money to get their hard earned money!!! I was called by the manager...
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2 comments
Anonymous
#1664565

The same thing happened to me. I will never use them again.

Review
#1189498 Review #1189498 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Pros
  • Staff
Cons
  • Price
Reason of review
Pricing issue
Loss
$400
Preferred solution
Price reduction

Hr Block - Emeral card

My card was used for a fraud purchase in the UK
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Review
#1187771 Review #1187771 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Problems with payment
Last year I got the cash advance from H&R Block and got this card.I basically just used it to pay my bills and let my paychecks stack. This year, I did the same thing because I am always a little strapped for cash around this time of the year. When I went online to...
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2 comments
Anonymous
#1651477

I WILL NEVER EVER USE THE EMERALD CARD AGAIN. LOOKS LIKE WE ARE THE LAST OF THE GROUP TO GET OURS DROPPED. Besides the H & R Block did very lil communicating. I had issues and...

Review
#1182686 Review #1182686 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Pricing issue

Hr Block - H&R Block steals your money stay away stay away

1.0
Details
Don't get this card. Stay away! They steal your money one way or another if you use Rapid Refund loan or whatever you want to call it stay away stay away stay away from H&R Block
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Review
#1179234 Review #1179234 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Problems with payment
I do my taxes with H And R every year, well not anymore! Last year I had my card stolen and I had reported it stolen to the Emerald card customer service, and who ever stole my card brought it to a negative balance, and in result I can not get the emerald cash advance,...
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Review
#1134606 Review #1134606 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Cons
  • I will never do business with h and r block again
Reason of review
Poor customer service
Loss
$800
Preferred solution
Full refund

Hr Block - Horrible

1.1
Details
i want a refunde ffor ur the empolyee who didnrt shut my emerald card off yoy im calling the irs and the better businwesss to u think i paying u to help me getg my card reporterd u guys have no goosd alerts u guy dont need to proividde cards i will take thi to top becauser your phone lines are odoff flazy you guys
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Review
#1129967 Review #1129967 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Return, Exchange or Cancellation Policy
I have been a emerald card holder for 4 years and out of the four years my account has been hacked a numerous times leaving my balance 0 dollars . Now when calling in and talking to representative about charges being made on my account with out my knowledge and my...
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Review
#1080113 Review #1080113 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Poor customer service
Loss
$99
Preferred solution
Let the company propose a solution
1.0
Details
I received my taxes on emerald card. I check balance on line and notice that some how from some other card number had took a 175$ out of my card so I called them to report it. They did not shut it down for 2 to 3 days and allowed about 3000$ bucks taken now. When they...
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2 comments
Anonymous
#1309592

all you have to do is go in to an H&R Block office for help in resolving this. You can speak with the office manager or the district manager as well.

Review
#1026625 Review #1026625 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Problems with payment

Hr Block - Paid loan off

hello, my loan was due on feb14. i received a second bill with late fee and interest for march due march 14. i paid it in full. h$r block received it march 6. on friday,march 24 i receive a bill for $20 sum dollars. i call talk to five different people the fifth person . puts a review out on this money i owed of $20, now due by april.14. Today i receive a saying the bill is a late fee and interest from feb for not paying on time. i explained to her. the march bill was the amount i paid and was in full on before the march 14 late fee and makes no sense. it had a late fee on it . and i had tried to pay on lie with a customer service worker on feb .27 but they say the system was down to send a check. but still today i was argued with by a fifth person. very bad customer service. and shes says i could of paid a different way. it was on time. i shouldn't be in this position i paid my debt. your team was incompitant. melissa wherry
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Review
#1025904 Review #1025904 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
billed after loan closed
Loss
$20
Preferred solution
Full refund
1.6
Details
I went to H&R Block and got the Emerald Advance. When I began working I had my paycheck direct deposited onto the Emerald Card. When I got my first paycheck they mistook my paycheck for my tax refund and took half of my paycheck as an Emerald Advance payment. They also...
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Review
#1014638 Review #1014638 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Problems with payment