Product: Hr Block Emerald Prepaid Card Rating: 1 Star Clear all filters (15 of 42 reviews match)
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1.0
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I usually get paid with no problem every Thursday...however this Thursday happens to be the fourth of july(my daughters birthday) and i called my card expecting for my money to be there on Wednesday because payroll sent it in a day early and everyone at my job got paid...
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#1575383 Review #1575383 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution

Hr Block - I can't access my check and it's my only money

1.3
Details
May 17 2019 I entered the wrong PIN 3 times and I can't call to clear the situation up it's my only money I'm already so broke single mom of 2 I remember my password if I could talk to someone I can verify
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#1536781 Review #1536781 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
1.3
Details
I don’t care what anyone says. H&R Block is crap! We typically use Turbo Tax but this year, we needed an advance. We were charged about $400 to file AND we were only approved for a $500 advance loan. They conveniently have no way of telling you how much you’ll be...
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#1534123 Review #1534123 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card

Hr Block in Green Bay, Wisconsin - Over charged and unacceptable customer service

1.0
Details
This card is a rip off! Dont use this card. I went to my personal bank to get 750 buck cashiers check, my bank didnt charge me anything, emarald card charge me 35 bucks. 35 bucks! I could have went to a free ATM and paid 3.50 for 4 transactions. I called and the rep told me a lie stating he would do a one time reimbursement give it 24hrs, I gave it 24hrs still no refund. Called back next rep told me pretty much im screwed and she cant offer an reimbursement. DONT USE THIS CARD! Cant really understand those people.
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#1483177 Review #1483177 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Problems with payment
1.1
Details
I went to H & R Block to get my taxes done like I've done every year since I turned 18 oh, so almost 20 years. I got the Emerald card and applied for the refund advance Loan. And was denied because it's a credit application whereas it's never been based on your credit...
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#1481438 Review #1481438 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card

Hr Block - DO NOT USE H&R EMERALD CARD RIPOFF

1.0
Details
Applied for the $3000 advance on my tax return only got $500. That's nothing so I just left it on the card. Months later $50 is gone for fees. Why couldn't the advance go to my bank like my tax return. Why are H&R reps pushing this ripoff card on their customers. This year I will not use H&R block infact not ever again
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Review
#1466122 Review #1466122 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Problems with payment

Hr Block in San Francisco, California - Unproffesional experience

1.2
Details
I went into a Hr Block facility and only did this because of the potential of getting a refund advance. After signing for the service, I was told I did not have a large enough return to qualify. The agent clearly did not state this to me. So, after being bilked out of two hundred dollars, I am back to square one with no RAL. I called and filed a complaint and was offered fifty dollars back for my experience. Unbelievable, this company has certainly went down hill since I have used them ten or so years ago. I suggest to all to use a independent service or do your taxes with a free online service.
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Review
#1457309 Review #1457309 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Pros
  • Convience
Cons
  • Charges
1.3
Details
I was informed that I could transfer money right from the emerald card to into my checking account when I had my taxes done. The tax prep representative even took my bank information to connect my account to the card. I went online after my refund was available and set...
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Review
#1243383 Review #1243383 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Bad quality
Loss
$536
Preferred solution
Full refund
1.0
Details
I immediately change my pin then call Emerald card. I file a fraud claim and they tell me while I was on the phone they declined a charge. They told me it would be investigated and my money should be back in my account in about 3 days . Two days later my paycheck is...
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6 comments
Anonymous
#1691150

My card number was stolen and used with out my card ,how is this possible ?

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Review
#1206916 Review #1206916 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Problems with payment

Contact Hr Block Customer Service

Mailing Address:
H&R Block
One H&R Block Way
Kansas City, MO 64105
USA
Phone:
(800) 472-5625
All Hr Block Contacts
1.3
Details
I only paid 300$ To get my taxes done this year because i needed cash back immediatley.Advertising says you can get an advance loaded onto an H&R block Emrald Card. I recieved a text saying i was denied this card advance?!?!? It should have been stated that this...
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1 comment
Anonymous
#1445185

Not a credit card. It's a loan against your expected IRS refund.

The bank that processes the loans (NOT hrblock) runs a credit check after making sure you are due a refund. To loan or not is a decision made by underwriters, not HRBlock offices.

Review
#1193639 Review #1193639 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Order processing issue