Product: Hr Block Emerald Prepaid Card Clear all filters (42 of 42 reviews match)
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Hr Block - Change Card

Want to put my money on another card
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Review
#1484267 Review #1484267 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card

Hr Block - Over charged and unacceptable customer service

1.0
Details
This card is a rip off! Dont use this card. I went to my personal bank to get 750 buck cashiers check, my bank didnt charge me anything, emarald card charge me 35 bucks. 35 bucks! I could have went to a free ATM and paid 3.50 for 4 transactions. I called and the rep told me a lie stating he would do a one time reimbursement give it 24hrs, I gave it 24hrs still no refund. Called back next rep told me pretty much im screwed and she cant offer an reimbursement. DONT USE THIS CARD! Cant really understand those people.
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Review
#1483177 Review #1483177 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Problems with payment
1.1
Details
I went to H & R Block to get my taxes done like I've done every year since I turned 18 oh, so almost 20 years. I got the Emerald card and applied for the refund advance Loan. And was denied because it's a credit application whereas it's never been based on your credit...
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Review
#1481438 Review #1481438 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Mannnnn I’m going to chime in with this one! First off this card is complete foolishness! I applied for the RAL and only got approved $500 and guess what? I paid cash $300 to file my taxes so i only made $200. Next when I went to go get the money off their “free atm” I...
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Review
#1481333 Review #1481333 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Problems with payment
I went to purchase a tv at 400.00 an my card was declined with 2,057 on it but will not allow me to do so
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2 comments
emilyanz81
#1651720

Did you get this resolved? I am having the same issue and their customer service department is a JOKE and they lied to me. They are straight holding my money hostage after lyi...

Review
#1479614 Review #1479614 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Problems with payment

Hr Block - Card transaction denied!

Have used my card 2 or 3 times today already but went to get money from atm and now it wont let me.
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Review
#1477725 Review #1477725 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Damaged or defective

Hr Block - Emerald card expiring

Emerald card expires at th end of the month but every time I call the 1866 number they can’t verify my date of birth and 3 numbers on back of card stating it doesn’t match what they have on file and I had this card for about 3 to 4 years just wanna know how can I get a new card..
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Review
#1475623 Review #1475623 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card

Hr Block - Emerald Card Holding My Tax Refund

1.9
Details
My husband and I did taxes on H&R BLOCK online service. After everything was completed, asked where we want money deposited, with option of Emerald Card. I chose Emerald Card so I wouldn't get banking fees. Very little information given on the process though. Called Emerald Card and was told the money would automatically go on the card. I checked the status on irs.gov website. Stated that the money was released and deposited on 2/13. Called Emerald Card, the person who was very hard to understand stated that the IRS did not issue refund yet. IRS says the contrary. Emerald Card stated the money wont be issued to the card by IRS until 2/22. Wheres my money? Why is Emerald Card holding my money? Never again will I use H&R Block or Emerald Card. Faulty business practices!!
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Review
#1471718 Review #1471718 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Problems with payment

Hr Block - Never Ever Accept Emerald Card

3.2
Details
I applied for advance loan, so it can be deducted from my Tax refund. But they insisted it has to be via Emerald card. My application was denied and my refund went directly to the card. I have to spend $3 on every withdrawal, & the limit for every transaction is $500 per day. It's not worth it. You will spend over 10% of what you have in the card to get whats left in the card. Very annoying.
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Review
#1470722 Review #1470722 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Problems with payment
I applied for both loans the N0v-Dec loan ( I got approved for $1000 ) and this January I got approved for an additional $500 the day I filed my taxes . Both were a great help , but I noticed a lot of extra fees with the 1rst advance I owed $1,058.00 with my first loan...
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1 comment
DazzlingSilverDollar
#1644524

PLEASE feel free to comment I need help !

Review
#1470185 Review #1470185 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Poor customer service
Loss
$43
Preferred solution
Deliver product or service ordered