Product: Hr Block Emerald Prepaid Card Clear all filters (42 of 42 reviews match)
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Hr Block - DO NOT USE H&R EMERALD CARD RIPOFF

1.0
Details
Applied for the $3000 advance on my tax return only got $500. That's nothing so I just left it on the card. Months later $50 is gone for fees. Why couldn't the advance go to my bank like my tax return. Why are H&R reps pushing this ripoff card on their customers. This year I will not use H&R block infact not ever again
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Review
#1466122 Review #1466122 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Problems with payment

Hr Block - Unproffesional experience

1.2
Details
I went into a Hr Block facility and only did this because of the potential of getting a refund advance. After signing for the service, I was told I did not have a large enough return to qualify. The agent clearly did not state this to me. So, after being bilked out of two hundred dollars, I am back to square one with no RAL. I called and filed a complaint and was offered fifty dollars back for my experience. Unbelievable, this company has certainly went down hill since I have used them ten or so years ago. I suggest to all to use a independent service or do your taxes with a free online service.
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Review
#1457309 Review #1457309 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Pros
  • Convience
Cons
  • Charges

Hr Block - Predatory lending tool

don't do it, it is riddled with fees. Don't trust H&R block.
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Review
#1443933 Review #1443933 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Pricing issue
I always got approved for the emerald advance, but this year I was denied. I do have income for 2019 and I did call the Emerald Advance phone number and they told me there was a Refund error and tax place already requested to the application to be reset, but not heard...
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13 comments
Anonymous
#1644965

I never even got an approval or denial text. Nothing. I did my taxes on Monday, and it’s wesnesday with nothing. My fiancé got his in less than 5 mins, and he has horrible cre...

Review
#1417742 Review #1417742 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
After 12+ years of trusting this company with my money and 2 online FRAUD situations I am done. It took 4 calls to get the affidavit sent to me as the reps were sending it to the wrong email address. No attention to detail. Additionally, I write a stand alone statement...
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1 comment
Anonymous
#1651052

I had my refund put on an emerald card this year. BIG MISTAKE! While I was at work on the 9th i received 8 text messages that someone had used an atm and withdrew $2,200 from ...

Review
#1336457 Review #1336457 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Poor customer service
Loss
$600
I will never utilize this card again in the future. This card is a racket! There is no easy way to withdraw any money from it. It charges fees at any atm you use. It charged me a fee of $3.00 just to get an on screen balance. You have to go through this long drawn out...
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Review
#1245244 Review #1245244 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
This card is impossible to use
Loss
$6
Preferred solution
Full refund
1.3
Details
I was informed that I could transfer money right from the emerald card to into my checking account when I had my taxes done. The tax prep representative even took my bank information to connect my account to the card. I went online after my refund was available and set...
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Review
#1243383 Review #1243383 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Bad quality
Loss
$536
Preferred solution
Full refund
1.0
Details
I immediately change my pin then call Emerald card. I file a fraud claim and they tell me while I was on the phone they declined a charge. They told me it would be investigated and my money should be back in my account in about 3 days . Two days later my paycheck is...
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6 comments
Anonymous
#1691150

My card number was stolen and used with out my card ,how is this possible ?

Review
#1206916 Review #1206916 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Problems with payment
1.3
Details
I only paid 300$ To get my taxes done this year because i needed cash back immediatley.Advertising says you can get an advance loaded onto an H&R block Emrald Card. I recieved a text saying i was denied this card advance?!?!? It should have been stated that this...
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1 comment
Anonymous
#1445185

Not a credit card. It's a loan against your expected IRS refund. The bank that processes the loans (NOT hrblock) runs a credit check after making sure you are due a refund. To...

Review
#1193639 Review #1193639 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Order processing issue
1.0
Details
Your call center employees are HORRIBLE!!First of all i dont understand one damn thing they are saying. Second, they all give me the run around. Just answer my damn question. They shut off my account due to possible fraud. I get it and im glad they did. But why do i...
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Review
#1190541 Review #1190541 is a subjective opinion of poster.
Product
Hr Block Emerald Prepaid Card
Reason of review
Poor customer service