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I went to H&R Block and got the Emerald Advance. When I began working I had my paycheck direct deposited onto the Emerald Card.

When I got my first paycheck they mistook my paycheck for my tax refund and took half of my paycheck as an Emerald Advance payment. They also took my state taxes and they wouldn't tell us that they did until after 4 days of calling in between the Emerald card and the State Comptroller. In between my state taxes and my paycheck they took three times the amount that they should have and now they won't give us our money back.

They keep telling us that someone is going to call us so that they can fix the problem but then no one calls us and we still don't have our money. I wouldn't recommend this card to anybody.

Product or Service Mentioned: Hr Block Emerald Prepaid Card.

Reason of review: Problems with payment.

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