Not resolved
Additional Fees

This card has been the biggest nightmare. I received my taxes on emerald card.

I check balance on line and notice that some how from some other card number had took a 175$ out of my card so I called them to report it.

They did not shut it down for 2 to 3 days and allowed about 3000$ bucks taken now. When they shut it down they also shut my funds and it's been over a month and a half and when I call they give me run around and still have not giving me my money.

Product or Service Mentioned: Hr Block Emerald Prepaid Card.

Reason of review: Problems with payment.

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all you have to do is go in to an H&R Block office for help in resolving this. You can speak with the office manager or the district manager as well.


That's why you should have your refund direct-deposited into your bank account. Any responsible person has one, don't you know?