I called HR Block in Oct 2016 for help with an inquiry on my taxes. The inquiry became an audit.
I called HR Block and filed a case. HR Block said that I had to pay all the penalties, which I was told on the phone that I can file my claim, however I would be responsible for any interest after the due date of the taxes or I can make a payment arrangement at least. HR Block also is stated that I didn't complete the inquiry paperwork in time so they cant honor my claim with them. What?
You told me that you had nothing to do with the inquiry. You said I had to try to do my best and if it becomes an audit, you would assist at that point.
HR Block made a big mistake filing my vehicle depreciation and now I have to pay the money back? Im filing complaints with everyone I can.
Product or Service Mentioned: Hr Block Tax Preparation.
Reason of review: Poor customer service.
Preferred solution: reumburse me for your softward mistake.
I didn't like: Did not complete guarantee for accuracy.