Product: Hr Block Tax Preparation Clear all filters (0 of 103 reviews match)
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Hr Block - Incompetent Help Line

Today, a few minutes after purchasing tax software to do my 2018 return, I created an online account with HRB. After confirming my account via an email link THEY sent me, I received a "Your Account is Confirmed" message on the screen. I then logged into my account. Anything I tried to do resulted in the website rejecting my request by messaging that they cannot confirm my identity. Huh?? I called customer service and got the run around for 1 hour and 10 minutes; got disconnected three times; finally, someone answered and had no idea what I was talking about. I plan to demand a refund and will go with their competitor.
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Hr Block Tax Preparation
#1440317
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My taxes are very simple. A home business with one client who I invoice monthly. My 2016 & 2017 returns were messed up because 3 people didn’t know how to fill out an exemption from paying CPP (I’m over 65). This went on through many meetings till a 4th person took...
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h.kitchener
h.kitchener

For some $40 or so you can buy the H&R Block tax prep software, load it onto your computer and it will guide you thru your return. Get the product for small businesses. Most p...

1.5
Product
Hr Block Tax Preparation
I didn't like
  • Terrible customer service
  • Poorly untrained people
#1405917
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They were prepared by HR Block and i was shocked there was a mistake. I started using professionals as i had been filing online myself and had made some errors which had proved costly. Although i had not paid addtional for the Peace of Mind guarantee , i was sure that...
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Temple Terrace, Florida
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Hr Block Tax Preparation
#1369092
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Hr Block - Peace of Mind is a bunch of bull

I went to H & R block they had a new rep. A. Hartfield she took foever to do my taxes with several assist from other reps. I purchased the Peace of Mind because of fear and lack of her knowledge. I now have a IRS bill for $1442. Took to H& R...claim denied. I had filed a review with them about lack of experience time I left there office. Stop giving away your money Peace of Mind is a bunch of bull.
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Hr Block Tax Preparation
#1348939
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Although told in several e-mails, and an excel worksheet showing the interest paid and a copy of the 1099 of interest to the payee, H&R credited me with the 70K interest as income. There were other omissions and errors as well. Since my family is in the US and I'm in...
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1.3
Product
Hr Block Tax Preparation
I didn't like
  • Quality of staff
  • Tax knowledge and ability to resolve the problem
  • Online lack of customer support
#1322276
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Getting any information once you leave their office is both challenging and painful. The "tax specialist" in East Brunswick NJ first input my daughter's SS# wrong. The IRS rejected the form, and I had to wait a week until the same "Specialist" was working as no-one...
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1.2
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Hr Block Tax Preparation
#1297199
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Yes it not worth getting at all like the other reviews said they tell you call I.R.S TO MAKE PAYMENTS ARRANGMENT WHEN IT THEY JOB TO FIX YOUR ISSUE WITH THAT WHY YOU GET A PEACE OF MIND WE BEEN GET IT FOR 25YRS WHAT A WASTE THE PERSON WAS WORKING ON OUR WAS VERY...
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Product
Hr Block Tax Preparation
#1272800
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Please respond to this if possible. Also, I think I deserve a refund of some kind. Sorry this should be addressed as soon as possible. Even the premium office did not charge this much in past years. What more can I say. I have seen other complaints for the fees that HR Block...
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h.kitchener
h.kitchener

As a tip for next year: buy the H&R Block tax prep software, load it onto your computer and do your return yourself. It will cost you something like $35 and is easy as pie to ...

Product
Hr Block Tax Preparation
I didn't like
  • High cost for the service
#1256435
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Charges for tax prep in the office were not disclosed until end of the process; this is like going into a grocery store without prices and then finding out what the charge is at checkout when your basket is full. The H&R rep offered at the outset, without my having...
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1.3
Product
Hr Block Tax Preparation
#1254027
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The H&R Block tax professional who got assigned to me filed the wrong tax form for tax year 2016. In retrospect, it was an obvious mistake that an experienced tax pro should not make, and I didn't realize until the firm that prepared my 2017 taxes pointed it out. When...
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1.5
Product
Hr Block Tax Preparation
I didn't like
  • Service
#1248505
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