Product: Hr Block Tax Refund Clear all filters (52 of 52 reviews match)
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1.0
Details
After 20 years of using H&R Block to do my taxes I will never use their services again.They gave me misinformation and charged me 4 time what I should have been charged. When I opened a ticket with their support team to look into my issue I was told I would be...
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Review
#1196327 Review #1196327 is a subjective opinion of poster.
Service
Hr Block Tax Refund
Cons
  • Did not afford any solutions to your error
  • Customer service at corporate office
  • Exorbitant fees
Reason of review
Order processing issue
1.1
Details
I own a home have amazing credit and was expected to get over 3k back in my refund.The only reason I went in was to get refund advance. Immediately I was denied due to insufficent refund amount and credit. What a scam. The lady told me I would not get advance if I paid...
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1 comment
Anonymous
#1431649

Why do you need a refund advance? You’ve got bigger problems if you can’t wait two weeks on your refund.

Review
#1183748 Review #1183748 is a subjective opinion of poster.
Service
Hr Block Tax Refund
Reason of review
Order processing issue
1.1
Details
This is one year H&R Block and Linda Voss , won't be getting Mr.Crowells $505.70 in fees. After numerous calls to your office last year as well as to Ms Voss herself, asking for a breakdown of what the fees were for, he never was given an answer as well as a refund for...
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Review
#1183575 Review #1183575 is a subjective opinion of poster.
Service
Hr Block Tax Refund
Reason of review
Order processing issue
In going in today Feb 3rd I questioned the difference in refund from 2016 to the one for 2017 and asked agent to check in doing so found the agent from 2016 did an error in my filing.To go back some I did'nt feel confident in her (Julie)whom I learned today is in...
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Review
#1182409 Review #1182409 is a subjective opinion of poster.
Service
Hr Block Tax Refund
Reason of review
Order processing issue
1.0
Details
My mother went to hrblock in Seneca Falls New York and was told she could get her taxes done for free, AFTER the person finished her form, he then proceeded to tell her that she was to old to file EZ and had to charge her $185!! They were kind enough to give her a...
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Review
#1179721 Review #1179721 is a subjective opinion of poster.
Service
Hr Block Tax Refund
Reason of review
Problems with payment
1.0
Details
I went to do business in city las vegas nv, for 2017 taxes return. When I entered business asked rep how much are the fees to do my taxes and if there was posting signs to see what are there fees . There where no signs posted in there business, also rep stated she...
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Review
#1179619 Review #1179619 is a subjective opinion of poster.
Service
Hr Block Tax Refund
Reason of review
Pricing issue
3.1
Details
They advertise the tax advance loan and they tell you that you only need to be expecting a refund of 1500 well my refunds have never been less than 4000 last year i tried my refund amount was 8762 and got denied for 500 but they do a credit check a hard inquiry that...
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Review
#1141924 Review #1141924 is a subjective opinion of poster.
Service
Hr Block Tax Refund
Reason of review
Order processing issue
1.0
Details
Hr Block - Never Trust H&R Block as a TAX Preparer
Hr Block - Never Trust H&R Block as a TAX Preparer
I looked at the windows of the place that I used to go to get my taxes done and it was closed. Therefore, I went into this tax office that I could see was opened and it happened to be H&R Block tax preparer. I told the employee the company that I was looking for to do...
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2 comments
Anonymous
#1358487

HAST NOT BEEN COMPLETED YETHR BLOCK SENT ME A CHECK FOR 203.05BUT THEY HAVE NOT PAID ME THE 34.95 THAT THEY CHARGED ME FOR THECARD. I AM STILL WAITING FOR THE 34.95. IT IS N...

Review
#1071985 Review #1071985 is a subjective opinion of poster.
Service
Hr Block Tax Refund
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$300
Preferred solution
Full refund

Hr Block - No Emerald account but a gift card account?

1.0
Details
They put my refund money into a e gift card account instead of my emerald account from last years taxes and i'm just finding this out over a year later? I've spoken to hundreds of people and got hundreds of case numbers but no results. They want me to get a gift card but i want my cash and then i started thinking back to 2014 and 2013 and i recieved no money but thought i had been fined by Obama care for not having insurance but i can't get anyone to help me so my next step is to get an Attorney?! Help.. Does anyone know of a phone number or live person that i could speak to, to get this matter resolved? I literally have two notebooks full of different case numbers and phone numbers. They also pass the buck with no results. I went to my local H&R Block office and she was on the phone three hours and couldn't get anyone to assist her on even try to resolve the matter and she works for them. She said i can't imagine what you have been going through if they won't help me? So, my only option is to hire an Attorney and it will cost them more than just My Money and they don't seem to care!
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Review
#1030460 Review #1030460 is a subjective opinion of poster.
Service
Hr Block Tax Refund
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Full refund

Hr Block - Failure to communicate

5.0
Details
After being informed that I would receive an immediate refund, I discovered it would take between 3-10 days to show in my account. That sucks but not a huge deal. The big deal is not getting an email or any type of verification that said refund was actually going to happen. My money is immediately removed from my account when I make a purchase. I immediately receive confirmation for my purchase. Refund? No email, no notification whatsoever. I have to wait almost two weeks before knowing for sure the refund is coming. This is disrespectful and unethical. Apparently, this is not enough words? I said all I needed to say.
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Review
#1028048 Review #1028048 is a subjective opinion of poster.
Service
Hr Block Tax Refund
Reason of review
Return, Exchange or Cancellation Policy