Product: Hr Block Tax Return Clear all filters (40 of 40 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
1.0
Details
I had a scheduled appointment with HR Block in Point Pleasant, NJ in April of 2019 I filed my 2016, 2017 taxes. In August of 2019 I received notices from the IRS that I had not filed a tax return for either year and was delinquent threatening legal action. I called HR...
View full review
Review
#1635704 Review #1635704 is a subjective opinion of poster.
Service
Hr Block Tax Return
Cons
  • Customer service does not care
Reason of review
failed to provide service paid for and fails to take urgency in a deadline based matter that is on their fault
Loss
$5000
Preferred solution
Deliver product or service ordered
Tags
  • H r Block Experince

Hr Block - Not filled ITR Unable to contact customer care number

1.0
Details
Hr Block - Not filled ITR Unable to contact customer care number
Uploaded all the documents and made payment 1 month back , no response from H &R blocks and they are not picking my calls
View full review
Review
#1626772 Review #1626772 is a subjective opinion of poster.
Service
Hr Block Tax Return
Pros
  • Staff
  • Till last year their service was good this year
Cons
  • Misleading
Reason of review
Poor customer service
Loss
$25000
Preferred solution
Let the company propose a solution
Tags
  • Tax Prepaaration
1.0
Details
The tax preparers are incompetent (all of the employees) and rude (Nina). I decide to use a tax preparation service because I had already received an extension in order to qualify for the foreign earned income exclusion and wanted a tax preparation expert to help me...
View full review
Review
#1622381 Review #1622381 is a subjective opinion of poster.
Service
Hr Block Tax Return
Cons
  • No knowledge of tax laws
  • Rude employees
Reason of review
Bad quality
Loss
$106
Preferred solution
Let the company propose a solution
Tags
  • Incompetent Tax Prepares
1.4
Details
When I filed my 2018 Taxes, I was given the "Opportunity" to put money in an Emerald Savings account. I was told that I could have this money set aside and if I had an emergency or needed it for something special I could TRANSFER it onto my Emerald debit card that the...
View full review
Review
#1527709 Review #1527709 is a subjective opinion of poster.
Service
Hr Block Tax Return
Cons
  • Mistakes by company
  • Held savings hostage lost prepaid phone time upset fee waiting
Reason of review
Problems with payment
Loss
$400
Preferred solution
Full refund
Tags
  • hidden fees
  • Runaround
  • Emerald Savings Scam
  • Fix Company Error

Hr Block - Very difficult to get customer service

I have purchase H&R Deluxe for years. This year (2018) I was charged a e-filing fee of $19.95 and $34.95 for Refund Transfer Fee! Now this was only the second return I submitted this year. Never happened in the past. Now I am trying to get a hold of someone to help and their 1-800-472-5625 is worthless, said they were sending a pin# to my email, still waiting!
View full review
Review
#1522440 Review #1522440 is a subjective opinion of poster.
Service
Hr Block Tax Return
Reason of review
Poor customer service
Loss
$55
Tags
  • Extra Fees For Filing
I have used H&R Block the past three years for federal income tax returns. In 2016 I provided all the necessary documents to complete the return. This was performed by a tax professional, not by me using the online tool. In 2017 I received a notice from the IRS that my...
View full review
Review
#1488872 Review #1488872 is a subjective opinion of poster.
Service
Hr Block Tax Return
Reason of review
Poor customer service
I got my taxes prepared at h and r block. My tax refund was supposed to be an amount of 5,594. Be for the fees for tax preparation, emerald loan, and 2 other small fees. When I received my refund aside from the fees I should have received 4,660 dollars. I only received...
View full review
1 comment
IllustriousGerbil383
#1652807

I think emerald reps be stealing people money. They ask you for all the numbers on front and back of your card, including your full social, your entire address, and fob.

The only thing they don't ask you for is whether or not you have a penis or a *** Don't use this card! Go to a free ATM and pay the 3.50 per transaction (emerald charges), and take all your money off.

Review
#1481862 Review #1481862 is a subjective opinion of poster.
Service
Hr Block Tax Return
Reason of review
Not as described/ advertised

Hr Block - State Software-Iowa

1.7
Details
In trying to complete the return for a nonresident the software will not let me enter the Iowa source income from schedule E. I have tried unsuccessfully through chat to resolve this issue. No luck! Time is running out.
View full review
Review
#1477554 Review #1477554 is a subjective opinion of poster.
Service
Hr Block Tax Return
Cons
  • Response to a problem
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • Block User
4.0
Details
I have 84 dollars being deducted from my tax return so a tax professional would look over my taxes before i filed them. She said everything looked great and found a tax credit that would get 200 more dollars. I was pleased because they said it would be direct deposited...
View full review
1 comment
Anonymous
#1645769

Hr block sucks but the delay isn’t there fault if your return mostly is coming from eic child credit the irs is holding this year due to fraud from my previous years so anyone getting most from eic instead of federal has a delay , first time just I remember , I had bad experience went to them first time ever just found out for 2018 and to amend 15,16 and 17 I owe them 1340.00 they charged me full price for a amendment that’s unreal

Review
#1472259 Review #1472259 is a subjective opinion of poster.
Service
Hr Block Tax Return
Pros
  • Promptness of my agent
Cons
  • Lack of being informed
Reason of review
Not being informed
Preferred solution
Tell someone encase they may not know !
Tags
  • Details

Contact Hr Block Customer Service

Mailing Address:
H&R Block
One H&R Block Way
Kansas City, MO 64105
USA
Phone:
(800) 472-5625
All Hr Block Contacts

Hr Block - They are crooks

1.3
Details
they charged my bank account to fill my state taxes every time i filed then the tax return got rejected i would fix the problem then they would charge me ague . don't do business with h&r block been on the phone with them for 8 hrs total
View full review
Review
#1470784 Review #1470784 is a subjective opinion of poster.
Service
Hr Block Tax Return
Reason of review
Poor customer service
Loss
$120