Product: Hr Block Tax Return Clear all filters (40 of 40 reviews match)
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Hr Block in Huntington, West Virginia - Overpriced

1.7
Details
I went to hnr block and after completing my simple return with 3 dependents(that they already had in computer from previous years) no property, no stocks, nothing but my W-2 from employment. I opt for getting an emerald advance and the total after all was done came to $402.00. I will never go back to them and gain, that is robbery. Their fees are outrageous!
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Review
#1469896 Review #1469896 is a subjective opinion of poster.
Service
Hr Block Tax Return
Reason of review
Pricing issue
2.3
Details
Had my taxes done in a hr block office. Normally I do them through hr block online. Which is very affordable. To have them done in a office of hr block they charged me $398.00 for a simple income filing . I have no itemized deductions no interest income or anything of...
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1 comment
Anonymous
#1645773

Same here first time ever using hr block I normally use turbo tax this year I have a rental , which they consider a business total charges are 404 ,for 2018 also thru talked me in to amending 2015,2016,2017 I was told would not be near as much took them 5 weeks just left hr block I owe them 404 for 2018, 348 for 2017,348 for 2016,348 for 2015 we are now getting 19.04 back , I will be calling corporate in the morning this is high way robbery , a cpa wouldn’t have charged that much no one knew how to even file a rental 6 weeks over 10 hours and find out we owe then almost 1500 , I will never use them again

Review
#1469756 Review #1469756 is a subjective opinion of poster.
Service
Hr Block Tax Return
Reason of review
Pricing issue
I have been doing my taxes with this car for 20+ years. I have been getting the maximum amount every year on the advance. This year within seconds of processing my information I was denied. I was told they have a new bank this year and wasn’t approved because I have an...
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3 comments
Anonymous
#1611671

I have been my taxes with h and r block for several years. Ever year like clock work I get approved for emerald, but this year I didn't get approved.

Said something about e credit. I have no credit. But at least it's not bad. I pay 300 plus to get taxes done each year for basic taxes.

That's more than a bit pricy.

Think I'll be going somewhere else. And ad far as them making sure they get paid, they automatically take out of your taxes so don't see what the big deal is.

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Review
#1401440 Review #1401440 is a subjective opinion of poster.
Service
Hr Block Tax Return
Reason of review
Problems with payment
1.0
Details
I filed my taxes with H&R Block this year. I paid almost $150 just for short form. They send my taxes off and promised me so much back from state and federal. I get a letter in the mail a week or two later stating that the state was rejecting my taxes. I took the...
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Review
#1372734 Review #1372734 is a subjective opinion of poster.
Service
Hr Block Tax Return
Cons
  • Bad quality
  • Poor customer service
  • Poor refund
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
failed to submit my returns to fed and stat i had to pay over 2000.00 in penalties and have met with at least 4 people that call themselves mangers and more that 15 trips to their office and still getting the run around. They have no intention of paying me what they...
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Review
#1325350 Review #1325350 is a subjective opinion of poster.
Service
Hr Block Tax Return
Reason of review
Problems with payment

Hr Block - Still waiting.......

We gave our files to an agent in March here it is July, and our return has not been filed. We have tried to communicate with our Senior Tax Advisor and receive very short messages and no real answers. The office is located at 1300 El Paseo, Ste B. Las Cruces, NM, Phone 575 527 4169. Today I emailed the office and a response that said maybe July 23, she will be in touch.
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Review
#1305464 Review #1305464 is a subjective opinion of poster.
Service
Hr Block Tax Return
Reason of review
Poor customer service
1.7
Details
H&R Block filed my taxes. Then I also had Obama Ins. The Market Place sent wrong 1095 form. So when I went back to revise my tax correction I Found Out The Lady That Did My. Tax Return MADE A $ 4,400. MISTAKE!!!! If I would have filed that return and got that money the...
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Review
#1256768 Review #1256768 is a subjective opinion of poster.
Service
Hr Block Tax Return
Reason of review
Problems with payment

Hr Block in Sacramento, California - *** H&R !!!

1.0
Details
I filed my taxes February 11th still have not received my federal return it is now May 4th 2018 and still I get a message from the IRS website that says your return is still being processed. I'm now homeless with my 4 yo kid. When the *** am I going to be paid, I was charged $400 for a basic simple form tax return.
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Review
#1247999 Review #1247999 is a subjective opinion of poster.
Service
Hr Block Tax Return
Reason of review
Order processing issue
1.8
Details
A substantiated glitch in their on line platform literally automatically inserted data in to my return that cause the IRS to think I owed a $123K rather than the small refund. HRB paid to have my amended refund done in side their office and free in office taxes next...
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Review
#1243026 Review #1243026 is a subjective opinion of poster.
Service
Hr Block Tax Return
Cons
  • Take responsibility for the impact of the problems you create
Reason of review
Bad quality
Loss
$6501
Preferred solution
Pay me the $6501 Refund I'm waiting for, and Ill pay you the $6501 when I get paid
1.5
Details
Anytime I do manage to get a hold of a customer support representative, he or she spends anywhere from 30 to 60 minutes fumbling about to get my personal information. The agent would ask the same security question MULTIPLE times within the same session. I have been...
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Review
#1220177 Review #1220177 is a subjective opinion of poster.
Service
Hr Block Tax Return
Cons
  • No refund
  • Customer support
  • Fraudulent
Reason of review
Bad quality
Loss
$50
Preferred solution
Full refund