Product: Hr Block Tax Return Clear all filters (40 of 40 reviews match)
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2.0
Details
I went to H & R Block to file my tax return for Federal and State of SC with agent Janie Lowe.I paid $197.00 for a simple tax filing. This week the State has sent me a notice of tax correction stating that an addition error was made in my return. The state says I only...
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Review
#1194730 Review #1194730 is a subjective opinion of poster.
Service
Hr Block Tax Return
Cons
  • Did not afford any solutions to your error
  • Customer service
  • Did not correct error made by your office
Reason of review
Poor customer service
Loss
$197
Preferred solution
Correct your filing problem and possible compensation
Tags
  • TAX ERROR

Hr Block in Lexington, Kentucky - H&R Block is over priced and misleading

1.4
Details
I was made to believe that everyone who got a refund received the advance of $500 - $3,000. The only reason I used H&R was for the advance. I was denied the advance after the fact that i was charged $600 to file my taxes and get the same fefund that i came up with if i would have filed them myself. More or less I was lied to and over charged for nothing. I recommend that you never use H&R block they are misleading and a rip off. Thanks for nothing H&R block.
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Review
#1194634 Review #1194634 is a subjective opinion of poster.
Service
Hr Block Tax Return
Reason of review
Problems with payment
1.4
Details
Did my business taxes as well as my personal taxes. Well once she completed the preparation of my tax return; without confirming my account information for direct deposit Maureen Keller submitted my tax return. She stated we are done. I then asked, "aren't you going...
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Review
#1189771 Review #1189771 is a subjective opinion of poster.
Service
Hr Block Tax Return
Cons
  • Maureen dishonestly
  • Disrepect
  • Her mocking
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • customer experience
  • H r Block
  • Custoemer Service
  • Tax Refund Money
  • Tax Refund
  • Tax Return
  • Tax Prepaaration
  • H r Block Experince
We sat there for 2 and half hours yesterday and did not get taxes finished had to return today to finish up the process.when time to finally leave she said it was $310.00 and all it was short form income tax, we have been to numerous tax preparers and never been...
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2 comments
Anonymous
#1560042

I totally agree with the price rip-off. I was at a certain poverty level last year because I had been sick and could not work for months (self-employed, oh well).

I had used HRB for many years before and the highest I paid was 180 dollars for my 20 min tax prep. This past tax season they charged me 280 dollars despite my ridiculous income I can't even pay that.

But to top it off, they did not do the taxes correctly and did not give me the deductions that were supposed to be made. Another accountant saw that and will redo for free.

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Review
#1186347 Review #1186347 is a subjective opinion of poster.
Service
Hr Block Tax Return
Reason of review
Pricing issue
1.1
Details
Company representative did not do my state return properly, costing me a deduction which would have gotten me an additional $110.00 The person doing the return was extremely unprofessional in demeanor, did not have a working familiarity with the program being used to...
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Review
#1185136 Review #1185136 is a subjective opinion of poster.
Service
Hr Block Tax Return
Cons
  • Non professional manner of tax professional
Reason of review
Poor customer service
Loss
$110
Preferred solution
Let the company propose a solution
Tags
  • Tax Services

Hr Block - Absolutely Horrible Experience

1.0
Details
This is the last time I will ever go there. Had an appointment and waited 45 mins to be seen. My total return was a mere $460.00 and they charged me $185.00 to do my taxes!!! They said i didn't qualify for free filing although they do not explain why i did not qualify! Safe your money and have a CPA do your taxes. Never again! False advertising
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Review
#1184746 Review #1184746 is a subjective opinion of poster.
Service
Hr Block Tax Return
Reason of review
Pricing issue
1.0
Details
I went in and asked the preparer from the information I gave her if she thought it was likely I would be approved.So, she entered my information and estimated a return of $5,099. Yet an advance of $300-$1,000 was denied. "Insufficient Cash flow was the reason" I am...
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2 comments
Anonymous
#1663480

What do you get for your state or your federal

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Review
#1144757 Review #1144757 is a subjective opinion of poster.
Service
Hr Block Tax Return
Cons
  • Exorbitant fees
  • No refund after error
Reason of review
False advertising and intentionally misleading the public
Preferred solution
The Advertisement is for an Advance on an estimated tax return so, honor your advertisement by giving the advance and taking the funds from the tax return.
1.1
Details
I went in for a normal tax return.Two T4's - nothing that should have caused anyone any problems. I got a fairly large return, which seemed great. Their sales person offered the "cash now" option, stating that you'd have to pay a bit more, but it would be worth it...
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Review
#1066266 Review #1066266 is a subjective opinion of poster.
Service
Hr Block Tax Return
Cons
  • Customer service
  • Service
  • No refund after error
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Let the company propose a solution
1.5
Details
My state return was supposed to be $450.After looking over my bank statement, I never received the refund. I spoke to the Taxation Dept for my state and they gave me the account and routing numbers for the bank my refund went to, which was BOFI, who H&R Block is a...
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Review
#1044961 Review #1044961 is a subjective opinion of poster.
Service
Hr Block Tax Return
Reason of review
Poor customer service
Loss
$450
Preferred solution
Let the company propose a solution
Resolved
3.8
Details

Update by user Apr 06, 2017

Another appointment was made with for a second chance of service recovery with a discount so I was happy to go to another location. Thank you

Original review posted by user Apr 06, 2017

to the manager of HR Block 10509-51 Avenue Edmonton, AB T6H0K5 Yesterday I was very excited to file my US tax return at your Edmonton office, over the past 13 years my wife and I have been loyal costumers of HR block and yearly had made appointments in Las Vegas and...
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Review
#1030552 Review #1030552 is a subjective opinion of poster.
Service
Hr Block Tax Return
Cons
  • Inexperienced tax preparer
Reason of review
Poor customer service
Loss
$570
Preferred solution
costomer service recovery
Tags
  • Filing