Not resolved

I do my taxes with H And R every year, well not anymore! Last year I had my card stolen and I had reported it stolen to the Emerald card customer service, and who ever stole my card brought it to a negative balance, and in result I can not get the emerald cash advance, -sad they will not reverse there final decision of getting denied -they basically in there own way said oh well sorry we can't approve you cause you had your card stolen and we will not help you.

Kinda makes me wonder if they will back you up if the state audits you and its there fault? I mean my card got stolen I am the victim and i got denied H AND R BLOCK SUCKS THE EMERALD CASH ADVANCE IS A JOKE!!!!

Product or Service Mentioned: Hr Block Emerald Prepaid Card.

Reason of review: Poor customer service.

Monetary Loss: $800.

Preferred solution: Full refund.

Hr Block Cons: I will never do business with h and r block again.

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