I stopped into HR Block and gave them my W-2's.I went back to get my documents from them because AARP could do my taxes for free.
But they claimed they lost my documents in Indianapolis off of Georgetown road. How unprofessional I missed my appointment and could not reschedule with AARP, man they really screwed me up. I wonder if they were upset that I know longer wanted to continue with this company because it was expensive for my budget. I am so upset.
I figure they threw them away because I no longer needed their services.
My elderly mom had her taxes done at the one on North Michigan Road in Indianapolis a black gentleman...and they charged her over 200 dollars. Now AARP does them for my mom for free. She received her refund faster and she did not owe on state taxes this time.
They are ridiculously priced and I feel that you may not get all that you have coming to you.We will go to AARP for free from now on!
Reason of review: Pricing issue.
Monetary Loss: $250.
Preferred solution: Price reduction.