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My name is Tom Campeau and I submitted my tax return with H&R Block over 3 months ago. I am also active duty military.
I am in need of support.
I still have not received my tax return and I am concerned it was not accepted by the IRS. Its been over 3 months and no word or confirmation was received. Also I can not contact the H&R Block office that did my taxes in OFallon Illinois because it is now closed. This is poor support.
I am very frustrated and not satisfied with the level of support I have been receiving.
I do not plan on utilizing H&R Block in the future based on this experience.
I just need someone to tell me if the IRS accepted my tax return and why the payment is so late. Please someone help.
Preferred solution: Deliver product or service ordered.
HR Block Pros: Ok at the beginning.
HR Block Cons: Poor communicative process.
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