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2/21 I went to Pottsville PA H&R Block and had Michelle Lurwick fill out my taxes? It was received by IRS on that date?

To date nothing has been done to get them released? When I called Michelle about this, she seemed very nonchalant and unsympathetic about the situation? I paid extra for the Insurance and you think there would be a little more concern? I called IRS last week and got as far as a robo voice recording, "they are working on it" and they hung up the call?

I called Michelle last week, well SURPRISE! she is on vacation this week? She will be in Monday and Tuesday of next week. I called at 9:05 her normal start time is 9:00 a.m.

she was not in yet? Must be nice to show up to work when you feel like it and even after a week's vacation. It is now 2 hours and 30 minutes since I left a message and still no call back? I called Boston number and she said they do not handle PA?

I asked "who does" she had no clue? So here I am no one will give me answer on ANYTHING??? I paid taxes for over 50 years and had not given IRS any doubt on my Return? This time I can only think of what I heard a few months ago that Biden put on tens of thousands of IRS agents extra, Demonic Demoncrats for the sole purpose of pulling filings of people who are Registered Republican Voters and hold onto them for as long as you can?

The problem is I was going to use the refund to catch up on Utility Bills that will soon be shut off? Where do I go from here and WHO do I get to help me because it is obvious that the Pottsville office does not give a dam, they got my money now BUZZ OFF is their attitude.

User's recommendation: They fill taxes out pay for "peace of mind" insurance, IRS contacts you and they refuse to help you?

Monetary Loss: $2336.

Preferred solution: Full refund.

HR Block Pros: No pros.

HR Block Cons: Customer service and support.

Location: 900 Northbrook Drive, Bensalem, Pennsylvania 19053, United States

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