In mid-February of this year I filed my taxes using their online system ("Advantage") and still haven't received my taxes. I can't get anyone on the phone, no human being to talk to and ask what happened.
Two months have gone by and no refund. I've worked with them for 10 years straight and hadn't had issues before.
Still, I have 2 emails from H&R Block stating that my taxes were successfully submitted... and, yet, no refund.
Product or Service Mentioned: Hr Block Tax Refund.