I paid extra for the piece of mind and was told that if ever money was stolen from my card it will be returned and an investigation will take place. I was passed around by 4 different customer service reps then treated as if i was the criminal!!
Every penny i had was stolen...over 500.00 couldnt buy food for my kids n was almost evicted from my home. Im still struggling because that put me in the hole so bad. Ive been a loyal customer for over 20 years. NOT ANYMORE.
But i do expect my hsrd earned money to be replaced like i was told. Now h&r calls and tells me...we need you to come to our office and sign a form because we had a data error and your heating credit did not go through this should of gone through back in january.
Review about: Hr Block Tax Preparation.
Reason of review: Problems with payment.