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Both my partner and I have used H&R Block for many years. My partner uses another agent for his personal and business taxes.

He had to file an extension and his agent took care of it for him. I went into H&R Block and also said I needed to file an extension. Instead of helping me out with it, they just gave me some information on how to. Needless to say the website for the IRS is very confusing.

I was so disappointed in H&R Block and have decided I will go elsewhere and see if the other tax companies have a better customer relations. The agent in Marysville obviously does not think I am important enough to help out.

Thumbs down and will let all my friends know of how I was treated. Shame on you.

Product or Service Mentioned: Hr Block Customer Care.

Reason of review: Pricing issue.

I didn't like: Rude and lazy people.

Company wrote 0 private or public responses to the review from Apr 14.
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