failed to submit my returns to fed and stat i had to pay over 2000.00 in penalties and have met with at least 4 people that call themselves mangers and more that 15 trips to their office and still getting the run around. They have no intention of paying me what they...Read more
Hr Block - Don't go to H&R Block
They will over charge and you wont have can do this other places that won't charge near as much.
Although told in several e-mails, and an excel worksheet showing the interest paid and a copy of the 1099 of interest to the payee, H&R credited me with the 70K interest as income. There were other omissions and errors as well. Since my family is in the US and I'm in...Read more
I didn't like
- Quality of staff
- Online lack of customer support
- Tax knowledge and ability to resolve the problem
I called for fixing my tax refund check few days ago and someone made appointment for me to see Mr. Mario Grandados on 7/21 at 13:00 @ 9407 research Blvd in Austin. By the time I went there, Mr.Mario told me that nobody told him he got appointment and told me I have to...Read more
Hi, I only reason, I filed my tax with H&R block as they confirmed me with 4400$ return and for that they charged me $400. The amount I received back is $580 less then they confirmed. When I asked them about it, there answer was pathetic. They said it is what it is we...Read more
Hr Block - Still waiting.......
We gave our files to an agent in March here it is July, and our return has not been filed. We have tried to communicate with our Senior Tax Advisor and receive very short messages and no real answers. The office is located at 1300 El Paseo, Ste B. Las Cruces, NM, Phone 575 527 4169. Today I emailed the office and a response that said maybe July 23, she will be in touch.
This company is full of individuals that do not care about your business or or personal finance and they DO NOT follow their own Code of Ethics as they should be. They give out personal private financial information to anyone that is willing to listen. They do not...Read more
Getting any information once you leave their office is both challenging and painful. The "tax specialist" in East Brunswick NJ first input my daughter's SS# wrong. The IRS rejected the form, and I had to wait a week until the same "Specialist" was working as no-one...Read more
I will NEVER use H&R Block online again! Back to TurboTax! I got a certified letter from WV State that I had not paid my taxes. I used the H&R Block product the same as I used to use TurboTax in the past... complete federal, import into state, and you are charged...Read more
I didn't like
- Non user friendly web portal
- Horrible customer service
- Rude people in the escalation dept
I have filed my own taxes with HR Block for over 20 years with never a problem. This year when I got to the place where I choose how to get my refund, there is a promotion where if I choose to get my refund on an Emerald Cash Card, I can get an extra 100$. So, OK, that...Read more
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