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Been a customer for 5 or 6 years, no problem. Thinking of retiring, and have a wife already on SSS, and wondered how much taxes would come out if I retired too, along with my 401k. Call them up. DESPERATELY unable to understand what I am talking about. I finally get a...
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#1374814
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I simply needed information on what the price was for my taxes to be filed and the representative "Sharon"at the Winter Haven office became very difficult and refused to offer even a phone call back with the price or what I needed to do to further my process of my...
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1.0
#1373428
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I filed my taxes with H&R Block this year. I paid almost $150 just for short form. They send my taxes off and promised me so much back from state and federal. I get a letter in the mail a week or two later stating that the state was rejecting my taxes. I took the...
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1.0
I didn't like
  • Poor refund
  • Bad quality
  • Poor customer service
#1372734
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In 2017 i received an IRS notice that there was a mistake on my 2015 taxes and that i owed about about 3000 more. They were prepared by HR Block and i was shocked there was a mistake. I started using professionals as i had been filing online myself and had made some...
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Temple Terrace, Florida
#1369092
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So 3 different times i had mystery charges and all 3 times i called and said they would refund my money for the bogus charges and never did. And then when i called them out on it they told me that they never said that that i had to write in asking for my money back...
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#1361204
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Hr Block - Horrific

Absolutely horrific on all levels - no one returns phone calls, still waiting weeks for phone calls from Craig Eldridge (district manager of CT), then went to Regional Manager of CT Dana Miller still no phone calls. Dealing with H and R block has been a nightmare on all levels. Level of professionalism is 0.
#1350740
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I went to H & R block they had a new rep. A. Hartfield she took foever to do my taxes with several assist from other reps. I purchased the Peace of Mind because of fear and lack of her knowledge. I now have a IRS bill for $1442. Took to H& R...claim denied. I had filed...
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#1348939
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H&R Block measures their employees performance by the number of H&R services they sell to customers. Most of these services are unnecessary, such as credit monitoring since everyone can obtain a credit report and freeze their credit for free. First year preparers are...
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#1346777
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After 12+ years of trusting this company with my money and 2 online FRAUD situations I am done. It took 4 calls to get the affidavit sent to me as the reps were sending it to the wrong email address. No attention to detail. Additionally, I write a stand alone statement...
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#1336457
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failed to submit my returns to fed and stat i had to pay over 2000.00 in penalties and have met with at least 4 people that call themselves mangers and more that 15 trips to their office and still getting the run around. They have no intention of paying me what they...
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#1325350
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