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This company is full of individuals that do not care about your business or or personal finance and they DO NOT follow their own Code of Ethics as they should be. They give out personal private financial information to anyone that is willing to listen. They do not...
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Nazareth, Pennsylvania
#1301004
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Getting any information once you leave their office is both challenging and painful. The "tax specialist" in East Brunswick NJ first input my daughter's SS# wrong. The IRS rejected the form, and I had to wait a week until the same "Specialist" was working as no-one...
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1.2
#1297199
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I will NEVER use H&R Block online again! Back to TurboTax! I got a certified letter from WV State that I had not paid my taxes. I used the H&R Block product the same as I used to use TurboTax in the past... complete federal, import into state, and you are charged...
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GentleMammoth
GentleMammoth

UPDATE... despite telling me on the phone I was not due a refund I have suddenly received one minus the sales tax ironically enough.the email says:"Your request for a payment ...

1.0
I didn't like
  • Rude people in the escalation dept
  • Horrible customer service
  • Non user friendly web portal
#1290784
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I have filed my own taxes with HR Block for over 20 years with never a problem. This year when I got to the place where I choose how to get my refund, there is a promotion where if I choose to get my refund on an Emerald Cash Card, I can get an extra 100$. So, OK, that...
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1.5
#1281319
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I went to H&R Block at 5020 East Bay drive in Clearwater Fl. today and the experience was terrible. I've never had an issue with any of H&R Blocks services so I was sure this visit would be the same but after meeting with Xandra I have different feelings. Xandra was...
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2.8
#1278617
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Hr Block - What thay did for me

It's so bad I can't even tell you. And thay acted like they could care less but needless to say I will never use H&R Block again. Worst customer service ever
2.2
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#1275644
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Hr Block - Very unprofessional

I did my taxes they didnt input the numbers. I had received a letter from the irs saying that i needed to refile the correct paper correct. N even then the irs corrected my estimated tax refund got alot more. Thanks to the irs. The tax professionals obviously dont know what they are doing
1.0
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Diversity of Products or Services
Price Affordability
Product or Service Quality
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Staff
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#1273357
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Yes it not worth getting at all like the other reviews said they tell you call I.R.S TO MAKE PAYMENTS ARRANGMENT WHEN IT THEY JOB TO FIX YOUR ISSUE WITH THAT WHY YOU GET A PEACE OF MIND WE BEEN GET IT FOR 25YRS WHAT A WASTE THE PERSON WAS WORKING ON OUR WAS VERY...
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#1272800
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H&R Block filed my taxes. Then I also had Obama Ins. The Market Place sent wrong 1095 form. So when I went back to revise my tax correction I Found Out The Lady That Did My. Tax Return MADE A $ 4,400. MISTAKE!!!! If I would have filed that return and got that money the...
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1.7
#1256768
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Local Sarasota, Fl office. Short form, was charged 287.00. Way too much, have filed with block many years and never paid that much for doing short form. Please tell my why so costly for this service. Also, preparer did not seem to know what to do, He had to ask other...
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h.kitchener
h.kitchener

As a tip for next year: buy the H&R Block tax prep software, load it onto your computer and do your return yourself. It will cost you something like $35 and is easy as pie to ...

I didn't like
  • High cost for the service
#1256435
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