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I've been a loyal customer for years. Three years ago they screwed up my tax return not once, but 3 times. Last year and the year before their website let me make appointments, but their Columbus, TX. Office had no one in it. This year I set an appointment again and of...
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1.0
Columbus,Texas
#1403500
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Hr Block - Emerald Advance

I was totally made aware on what I was approved for on the advance..I was also asked if I wanted to proceed or cancel. Just gotta make sure they are knowledgable on what they're doing...it is a seasonal job and some only work seasonal...it is credit..and their are fees attached.
#1403090
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I have been doing my taxes with this car for 20+ years. I have been getting the maximum amount every year on the advance. This year within seconds of processing my information I was denied. I was told they have a new bank this year and wasn’t approved because I have an...
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h.kitchener
h.kitchener

Spending $300 for a basic return is rather over-priced, is it not? In your case, you admit you have "insufficient revolving credit" and that seems to be the reason they reject...

#1401440
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Hr Block - Poor customer service

I received an audit in the mail, went to H&R Block for more info about it but they wanted to charge me $100 to review it!? So pissed. Will never come back here again
1.1
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Haddon Township,New Jersey
#1397609
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I locked my H&R Block account online because I didn't remember the random pet name I entered some years ago. I called and explained the associate my issue. She mumbled something about putting me on hold, I said yes. About 10 minutes later another associate picked up...
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1.0
I didn't like
  • Customer service
#1390586
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Been a customer for 5 or 6 years, no problem. Thinking of retiring, and have a wife already on SSS, and wondered how much taxes would come out if I retired too, along with my 401k. Call them up. DESPERATELY unable to understand what I am talking about. I finally get a...
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#1374814
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I simply needed information on what the price was for my taxes to be filed and the representative "Sharon"at the Winter Haven office became very difficult and refused to offer even a phone call back with the price or what I needed to do to further my process of my...
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1.0
#1373428
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I filed my taxes with H&R Block this year. I paid almost $150 just for short form. They send my taxes off and promised me so much back from state and federal. I get a letter in the mail a week or two later stating that the state was rejecting my taxes. I took the...
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1.0
I didn't like
  • Poor refund
  • Bad quality
  • Poor customer service
#1372734
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In 2017 i received an IRS notice that there was a mistake on my 2015 taxes and that i owed about about 3000 more. They were prepared by HR Block and i was shocked there was a mistake. I started using professionals as i had been filing online myself and had made some...
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Temple Terrace,Florida
#1369092
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Contact Hr Block

Mailing Address:
H&R Block
One H&R Block Way
Kansas City, MO 64105
USA
Phone:
(800) 472-5625
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Hr Block Products and Services

So 3 different times i had mystery charges and all 3 times i called and said they would refund my money for the bogus charges and never did. And then when i called them out on it they told me that they never said that that i had to write in asking for my money back...
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#1361204
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