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I recieved a letter with a plastic card included with information about the H&R Block Emerald Advance. Which, yes on approved credit, based on what your antisapated tax return will be, will loan you up to $1000. I brought all the information and papers needed to my H&R...
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139 comments
KeyBobcat
#1635816

I also went into H&R Block for the Refund Advance loan. I always do my own taxes at home using one of the online services, but this year I have dire need of getting my refund ...

Review
#167182 Review #167182 is a subjective opinion of poster.
Loss
$1000
Went through the entire tax return process and it was to be submitted for free (both federal and state in my case). Well, I spent WEEKS preparing to send it out and today I finally finished but when I go to file it asks me to enter the keycode. I no longer have my...
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Review
#294419 Review #294419 is a subjective opinion of poster.
Loss
$14
2.9
Details
I've been a customer for 15 years. I applied for the advance yesterday and filed my taxes which was 1-5-18. I was approved for a loan. That's great I thought, so I asked how much am I approved for. She actually stated, I have no way of knowing. My head started hurting...
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14 comments
Anonymous
#1658525

Emerald card is a rip off just taking money from customers don’t get this card just get everything transferred to your bank acct they will charge you a 35 dollar fee every tim...

Review
#1163449 Review #1163449 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
I always got approved for the emerald advance, but this year I was denied. I do have income for 2019 and I did call the Emerald Advance phone number and they told me there was a Refund error and tax place already requested to the application to be reset, but not heard...
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13 comments
Anonymous
#1644965

I never even got an approval or denial text. Nothing. I did my taxes on Monday, and it’s wesnesday with nothing. My fiancé got his in less than 5 mins, and he has horrible cre...

Review
#1417742 Review #1417742 is a subjective opinion of poster.

Hr Block - Not filled ITR Unable to contact customer care number

1.0
Details
Hr Block - Not filled ITR Unable to contact customer care number
Uploaded all the documents and made payment 1 month back , no response from H &R blocks and they are not picking my calls
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Review
#1626772 Review #1626772 is a subjective opinion of poster.
Pros
  • Staff
  • Till last year their service was good this year
Cons
  • Misleading
Reason of review
Poor customer service
Loss
$25000
Preferred solution
Let the company propose a solution
Tags
  • Tax Prepaaration
2.8
Details
Hr Block - Emerald Card
Hr Block - Emerald Card
I filed with block, because i wanted to see if i could get the 3000$ advance. Of course you don’t find out how much you’ll get until AFTER it’s filed, also subject to underwriting approval. I got over the fact that i only could get 500$ from my 9000+ return. So it gets...
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Review
#1479172 Review #1479172 is a subjective opinion of poster.
1.0
Details
The tax preparers are incompetent (all of the employees) and rude (Nina). I decide to use a tax preparation service because I had already received an extension in order to qualify for the foreign earned income exclusion and wanted a tax preparation expert to help me...
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Review
#1622381 Review #1622381 is a subjective opinion of poster.
Cons
  • No knowledge of tax laws
  • Rude employees
Reason of review
Bad quality
Loss
$106
Preferred solution
Let the company propose a solution
Tags
  • Incompetent Tax Prepares
1.0
Details
My wife and i filed e-file. Was supposed to take just a couple weeks to get our return b ack. 4434$. To our surprise, its been a *** everyday since Feb 21st. Moses Lake H R block, faild us dramaticly. First of all they did not file the 1095-a form at all. They never...
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Review
#1570928 Review #1570928 is a subjective opinion of poster.
Cons
  • No accknowegement of error
  • No refund after error
Reason of review
Poor customer service
Loss
$10
Preferred solution
Let the company propose a solution
Tags
  • Wont Be Back

Hr Block - My money

1.0
Details
So i been in hospital since feb 13 day before valentines day. Hospitalized til early this month. Now i filed in january with these scanmers only to find my money not on my card. I look at the transactions and none of them from me. I had transactions,in there fromsanfransico im from ohio. They were lyft charges i had same car 6 years never used them. Im old school. It was door dash which i found out company delivers food. Im always in kitchen. Im vegan. Dont like to eat out. Bigb believer on SAVING MONEY. THEY DENIED MY CLAIM. I have sicklecell and other major sickness thats fatal. Like can i live. Ughhh
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Review
#1593705 Review #1593705 is a subjective opinion of poster.
Pros
  • Filing your taxes without an issue
Cons
  • Dont refund your money
Reason of review
Did not refund my money from fraud.
Loss
$4500
Preferred solution
Full refund

Contact Hr Block Customer Service

Mailing Address:
H&R Block
One H&R Block Way
Kansas City, MO 64105
USA
Phone:
(800) 472-5625
All Hr Block Contacts
1.0
Details
I usually get paid with no problem every Thursday...however this Thursday happens to be the fourth of july(my daughters birthday) and i called my card expecting for my money to be there on Wednesday because payroll sent it in a day early and everyone at my job got paid...
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Review
#1575383 Review #1575383 is a subjective opinion of poster.
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution