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I recieved a letter with a plastic card included with information about the H&R Block Emerald Advance. Which, yes on approved credit, based on what your antisapated tax return will be, will loan you up to $1000. I brought all the information and papers needed to my H&R...
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Anonymous
Miss mad

I applied . Normally do my taxes myself. But I was getting quite a bit more this year so I thought I would try for the advacne . Well I got the card and a couple hours later I...

Anonymous
Anonymous

This is a scam, they give you assurance to get at least 500 -3000 and then later on you'll found out that you were denied, if I have known that they will deny it I could have ...

#167182
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Went through the entire tax return process and it was to be submitted for free (both federal and state in my case). Well, I spent WEEKS preparing to send it out and today I finally finished but when I go to file it asks me to enter the keycode. I no longer have my...
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#294419
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In 2017 i received an IRS notice that there was a mistake on my 2015 taxes and that i owed about about 3000 more. They were prepared by HR Block and i was shocked there was a mistake. I started using professionals as i had been filing online myself and had made some...
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Temple Terrace, Florida
#1369092
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I filed my taxes with H&R Block this year. I paid almost $150 just for short form. They send my taxes off and promised me so much back from state and federal. I get a letter in the mail a week or two later stating that the state was rejecting my taxes. I took the...
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1.0
I didn't like
  • Poor refund
  • Bad quality
  • Poor customer service
#1372734
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I simply needed information on what the price was for my taxes to be filed and the representative "Sharon"at the Winter Haven office became very difficult and refused to offer even a phone call back with the price or what I needed to do to further my process of my...
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1.0
#1373428
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I will NEVER use H&R Block online again! Back to TurboTax! I got a certified letter from WV State that I had not paid my taxes. I used the H&R Block product the same as I used to use TurboTax in the past... complete federal, import into state, and you are charged...
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GentleMammoth
GentleMammoth

UPDATE... despite telling me on the phone I was not due a refund I have suddenly received one minus the sales tax ironically enough.the email says:"Your request for a payment ...

1.0
I didn't like
  • Horrible customer service
  • Rude people in the escalation dept
  • Non user friendly web portal
#1290784
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After 12+ years of trusting this company with my money and 2 online FRAUD situations I am done. It took 4 calls to get the affidavit sent to me as the reps were sending it to the wrong email address. No attention to detail. Additionally, I write a stand alone statement...
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#1336457
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So 3 different times i had mystery charges and all 3 times i called and said they would refund my money for the bogus charges and never did. And then when i called them out on it they told me that they never said that that i had to write in asking for my money back...
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#1361204
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Hr Block - Bad service
I called for fixing my tax refund check few days ago and someone made appointment for me to see Mr. Mario Grandados on 7/21 at 13:00 @ 9407 research Blvd in Austin. By the time I went there, Mr.Mario told me that nobody told him he got appointment and told me I have to...
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1.0
#1310373
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I went to H & R block they had a new rep. A. Hartfield she took foever to do my taxes with several assist from other reps. I purchased the Peace of Mind because of fear and lack of her knowledge. I now have a IRS bill for $1442. Took to H& R...claim denied. I had filed...
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#1348939
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