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Resolved
2.1
Details
Money stolen off account in an entirely different state when I never lost possession of my card. Customer support had me fill out a form disputing the charge and have not contacted me back to let me know what is happening with my money. This is a company I trusted with...
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Review
#1484461 Review #1484461 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1
Preferred solution
Full refund
Resolved
1.0
Details
Used their software and still have not received my refund. This is cray cray man. I mean {{REDACTED}} I need my money because I am a college student that is a huge fan of Yeezus and need to buy tickets for his next concert. All of my friends have rich parents that can...
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Review
#1244983 Review #1244983 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$325
Preferred solution
Deliver product or service ordered
Resolved
3.8
Details
to the manager of HR Block 10509-51 Avenue Edmonton, AB T6H0K5 Yesterday I was very excited to file my US tax return at your Edmonton office, over the past 13 years my wife and I have been loyal costumers of HR block and yearly had made appointments in Las Vegas and...
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Review
#1030552 Review #1030552 is a subjective opinion of poster.
Cons
  • Inexperienced tax preparer
Reason of review
Poor customer service
Loss
$570
Preferred solution
costomer service recovery
Tags
  • Filing
Resolved
I've been filing my taxed with H&R for 2 two years (2014 and 2015). I went to them because of all their promises of standing by their work and doing everything correctly. They even have you pay extra (about $35) to get "Peach of mind" insurance- that if there is an...
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5 comments
Anonymous
#1730773

This is almost exactly like what happened to us except it was completely their fault. We had SSDI documents that said we had to pay taxes and the H&R lady said no and brushed ...

Review
#890362 Review #890362 is a subjective opinion of poster.
Cons
  • Customer service at corporate office
  • Process for filing claim
Reason of review
Bad quality
Loss
$880
Preferred solution
Refund of my original fees I paid to get taxes done and for the Peach of mind insurance and for H&R to pay the $880 I owe IRS for not doing my taxes correctly, plus any extra interest I incur after the IRS deadline.
Tags
  • Unstrustworthy
Resolved
3.4
Details
Thinking to get going early on my taxes, in December I ordered the online version of HRBlock--which I have used for years. Unfortunately, the Premium only works on a PC, and since I use MACs and didn't have a PC working, I was delayed in downloading. Once I was ready...
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Review
#625258 Review #625258 is a subjective opinion of poster.
Cons
  • No refund for duplicate product
Reason of review
Problem with delivery
Loss
$93
Preferred solution
Full refund

Contact Hr Block Customer Service

Mailing Address:
H&R Block
One H&R Block Way
Kansas City, MO 64105
USA
Phone:
(800) 472-5625
All Hr Block Contacts