Not resolved

Tried to download the Taxcut software. Entered order and Credit Card information and processed order.

When I was unable to find a download link, I called customer service, they gave me the order number and said login to download.

I logged in - order not found! I called back and they told me it might take up to 72 hours to approve my download.

I called and told them to cancel my order - even that is not a simple task - more... it has been elevated to a highr level c*ap!

The message from M & R Block seems to be - Don't Deal With Us!

I am going to download TurboTax - I advise others to do the same.

Monetary Loss: $19.

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This is very upsetting I have been charged twice for the same product, money isn't easy to make....I called and nothing was solved.


same problem!!Order number is not found!!!!

what kind of business is it? called them and put me on hold more than 30 mins. Finally, i gave up!!

no more taxcut!!i'll go with turbotax.

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