Whitehouse Station, New Jersey
Not resolved
3 comments

Met with Connie in the Sparta New Jersey. Told her we lost our business and were broke but would like her to do our personal.

She wanted to view our business from last year. Around and around. A month without doing anything came up with high price. Told her again to do just the personal.

A week later we called and she said your stuff is in a folder at the front desk not done. TERRIBLE PLACE SPARTA NEW JERSEY ALL EMAILS SAVED

"Sutton-falk, Connie J"

Product or Service Mentioned: Hr Block Tax Preparation.

Reason of review: Poor customer service.

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Anonymous
#1271117

h.kitchener, you can say what you want about TurboTax. I personally never had problems with them or the many people I turned them on to.

But saying that stuff about HR Block is just crossing the line. It's like saying if you want all the disrespect of a face to face meeting but want the comfort of your own home to experience it, then get it.

Sorry sir, no. Just no.

Anonymous
#1271114

Yeah, if there was an indication you weren't going to be able to get money fleeced out of you quickly enough to justify their work, they wouldn't do it and be quite abhorrent about it. Hopefully you're in a better situation this year.

h.kitchener
#1124088

Buy the H&R Block tax prep program at WalMart, etc. and do your own personal return for something like $35---the cost of the software.

Don't buy TurboTax as it is much more expensive and no better---in fact it's worse. Especially after what TurboTax did last year to customers.