The advertisement, "Get your million back America." (From the H&R Block advertisement) really means that the "extra" money you get back from going to them goes to H&R Block in the form of the outrageous fees they charge! There are firms with CPAs out there that charge a whole lot less.
Don't waste your time at H&R unless you want to just give them your money.
They don't have people that know what they are doing there, and really don't get you all that you can get back either. I came in for a quote and by the time they gave me the quote, the taxes were done.
Reason of review: Problems with payment.
I didn't like: Charges.