We had our taxes done at H&R Block a few weeks ago, because we couldn't get our internet working right to do them online.
Anyway we went to H&R Block in Norman OK and when we asked how much it would be to get them done if itemized? John (Our tax preparer) said he didn't know yet. They advertise a $39.95 federal return on the EZ form, so we figured it would be around $150.00 to itemize.
Well NOT so!
What a surprise we got the bill for him doing our taxes.!!!!
First he said we had to sign an arbitration form for there protection before he could even discuss our taxes. So we signed it. BIG MISTAKE!
Went on to do our taxes, took about a hour and a half to complete the taxes. Then John says "Here comes the shocker" He gave us the bill of $410.95 total for the taxes prepared and there fees for them to take the payment out of our income tax check refund.
We had to sign another form for them to collect our federal return for there payment and then deposit it in to our account.
He had to know how much it would be, that's why he had us sign the arbitration form first. What a RIP OFF.
Don't go to H&R Block expecting to get your itemized taxes done for any reasonable cost. They will *** royally.
Once you sign the paperwork, it keeps you from being able to take them to court.
So we are only getting a little more than half our Federal refund back and still waitng for the check to be deposited in our account.
I did however file a complaint with the BBB.
Monetary Loss: $410.