I used H and R Block because Turbo Tax wanted to charge me for the same service and with H&R it was free. Service was free and OK, nothing special, I would not go out of my way to use it again , though only if it was free.
When it came time to print the taxes for my records this is where they wasted my time. It printed 12 pages of which 8 were nonsense and not needed at all and found their way into my recyling bin.
And the non nonsense pages are not numbered. Why can't a tax preparation company number the tax pages?